- Professional
- Optionales Büro in Sydney
Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
A bit about your role
We have an exciting opportunity at nbn for a Business Analyst to join our Product Development and Process Transformation team on a two-year fixed term. Reporting to the Executive Manager Product Development and Process Transformation, this role will support the Products and Pricing function by contributing to large-scale transformation initiatives and leading small to medium process improvement projects.
You’ll play a key role in shaping how we bring products to market and refine our internal processes, helping to deliver meaningful outcomes for our customers and communities. Your work will span product development, go-to-market strategy, and change management, with a strong focus on data-driven insights and collaborative problem-solving. You’ll be part of a team that values curiosity, clarity and continuous improvement, and your ability to map processes, manage documentation and analyse business performance will be central to our success.
A bit about you
You’re someone who brings both experience and empathy to the table, with proven experience in business analysis, process improvement or continuous improvement roles. You’re confident navigating complex systems and data environments, with hands-on knowledge of tools like Signavio, Confluence, SharePoint, Excel, Python, Power BI, Starburst and SQL.
You communicate with ease across all levels of the organisation, and your approach is grounded in flexibility, diplomacy and a genuine desire to make things better. You thrive in dynamic environments, balancing short-term delivery with long-term vision, and you bring a thoughtful, inclusive mindset to everything you do. If you’re ready to help shape the future of nbn’s product and process landscape, we’d love to hear from you.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a 2 year secondment/fixed-term opportunity and applications will close at midnight on Sunday 2nd November 2025.
To be eligible for this role, you must have full working rights in Australia.
