Temporary Credit Representative bei Central States Manufacturing, Inc.

Summary:   

Credit Representatives will be responsible for serving internal and external customers of the Credit Department and managing routine credit tasks, including applying cash receipts to customer accounts, reviewing customer applications for credit, reviewing and reconciling RMAs, and other tasks as needed. Credit representatives will demonstrate a desire to serve customers, build customer relationships, and create raving fans.

Core Functions:

• Accurately processes and applies customer payments, ensuring correct allocation to accounts.
• Investigates and resolves any issues related to unapplied, missing, or incorrect payments.
• Ensures all payments are applied within the established timeframes to maintain accurate financial records.
• Partners with accounting to ensure accurate bank and ledger reconciliations are maintained.
• Issues, communicates, and documents credits and adjustments as needed in accordance with established processes.
• Reviews and reports on collection efforts for past due accounts and assists sales team in collection efforts.
• Ensures customer statements are updated timely and are accurate.
• Verifies that all customer credit files are complete, accessible, and secure.
• Works with sales and accounting teams to obtain and maintain Sales Tax Certificates.
• Generates accurate and timely department reports as needed.
• Responds to inquiries made to the Credit Department in a timely manner.
• Works and communicates with Credit Department teammates to ensure goals and KPIs are met.
• Performs other Credit department duties as assigned by Credit Manager.

Duties, responsibilities, and activities are not limited to the list above and may change at any time with or without notice.

Key Measures of Success:  

• Prompt and dependable
• Strong organizational skills
• Solid written and verbal communication
• Ability to work within a team
•  Ability to prioritize multiple tasks in a fast-paced environment
• Ability to handle high volume of work efficiently
• Communication skills and experience necessary to interface with all levels of management, staff, and customers in a fast-paced, team-oriented environment
• Ability to assume increasing responsibilities in a rapidly changing environment
• Understands legal requirements and compliance for credit accounts and capability to manage all aspects of data, relationships, and requirements to protect and mitigate risk.
• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”
  • Own It – Commitment to customer, company, and each other.
  • Can Do – Team Player, Open to Change, & Pursuing continuous improvement.
  • Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.

Education & Experience:     

Minimum Required:
•    High school diploma or GED required.

Physical Demands & Work Environment:

Work is performed in an office environment. This role will routinely utilize standard office equipment to perform the core functions listed in this job description. This position requires the ability to occasionally lift office products and supplies as well as communicate verbally and electronically. The work is primarily sedentary and requires extensive reading to perform the core functions listed in this job description.

Reasonable accommodation may be made to enable individuals with disabilities to perform core functions.

Travel

No travel is expected for this position.



Central States Manufacturing, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.