INET Network Engineer bei King County, WA

About the Department

We are pleased to announce an INET Network Engineer Special Duty opportunity with KCIT! This position is open to current internal King County employees as a Special Duty opportunity. Special Duties are only available to career service employees who have passed their initial probation period. It is important to note that you must get approval from your current supervisor/manager to accept a Special Duty assignment. We encourage you to discuss this with your current supervisor/manager before applying.

KCIT is seeking an INET Network Engineer as part of its Tier 2 production support team for the services it provides. These services include Datacenter, Network Infrastructure, and Technology Platforms. The responsibilities of this position include maintaining and administering large, complex technology systems Countywide and/or large systems of comparable impact in departments or divisions. This position is responsible for one or more systems such as Cisco switches, Adva Optical devices, Physical Infrastructure Standards, Physical Access security, Systems Engineers resolve IT systems problems for internal and external customers. 

King County Department of Information Technology (KCIT) KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation. KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit:http://kingcounty.gov/depts/it.aspx

Position Duties

• Monitor systems, applications, and networks to ensure continuous operations of enterprise systems. Utilize tools to verify services, detect, report, escalate, and correlate events, documenting anomalies per procedures.
  
• Provide technical support and troubleshooting for IT incidents, service requests, and computer operations management. Evaluate, prioritize, correlate alerts, document, and triage IT incidents promptly to minimize end-user impact.
  
• Plan, implement, and maintain upgrades/updates/fixes for core operating systems and components following industry best practices without impacting system/network availability and reliability.
  
• Act as a liaison between vendors, technical support, and departments to resolve complex system or network issues.
  
• Troubleshoot network devices, establish connectivity, and perform installations, removals, and positioning of computer equipment and cabling in the Data Center.
• Other duties as assigned. 
  

Minimum Qualifications

• A minimum of five years' professional experience in an IT role, maintaining enterprise network systems according to best practices.
• A minimum of three years' experience implementing enterprise networks with Cisco routers/switches and security tools. 
• A minimum of one year of experience reading technical documents and using engineering/monitoring tools.
• Ability to build customer relationships, prioritize tasks, and handle multiple priorities effectively. 
• Excellent written and verbal communication skills, including technical articulation and documentation.
  

• Successful completion of a Criminal Justice Information System background check including fingerprinting.
• The ability to lift and carry up to 50 pounds. This could entail lifting switches and servers onto cabinets, racking and stacking, cabling and moving through tight spaces.
• May be responsible for the physical loading, unloading and/or sorting of equipment and boxes of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, placing, as well as physical bending, twisting, kneeling, stooping, or crawling in a safe and efficient manner.
• Valid WA State driver’s license to travel to various King County worksites during business hours using a King County vehicle.

Other Qualifications

Hybrid Work Model: The KCIT Network Services Team works a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Grabar Building, 410 Occidental Ave S, Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Work Schedule: The normal work week for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. Alternative work schedules may be considered. This position is FLSA Exempt and is not eligible for overtime pay 

Duration: This position is estimated for 3 years

Classification: IT Production Engineer - 7130700

Union: This position is represented by Protec17: Information Technology

Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. 

King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Are you ready to APPLY!?

This recruitment may be used to fill future vacancies. A completed King County Application and Resume are required for consideration. 

Questions

If you have questions regarding this recruitment, please contact Shannon Hoeper, shoeper@kingcounty.gov or 206-263-6957.