Customer Marketing Coordinator bei Careers at Venn

Your Role and Impact

As our Customer Marketing Coordinator, you’ll help bring Venn’s customer stories to life. You’ll be part of the Marketing team, partnering closely with Sales, Customer Success, and Product to celebrate customer wins, create advocacy programs, and keep our growing community engaged.

This is an ideal role for someone who loves connecting with people, telling stories, and turning feedback into meaningful marketing moments. You’ll help us deepen customer relationships, drive adoption, and build a sense of pride among the companies and users who rely on Venn every day.

We’ll count on you to…

• Support the execution of customer marketing campaigns that drive retention, engagement, and advocacy.
• Help identify and showcase customer success stories through case studies, testimonials, and video interviews.
• Coordinate logistics for customer spotlights, events, webinars, and appreciation campaigns.
• Partner with Customer Success and Sales to manage our reference and advocacy program.
• Draft customer communications from newsletters to feature announcements that make every touchpoint feel personal and valuable.
• Track engagement metrics and report on campaign performance.
• Keep our advocacy and content library organized, accurate, and easy to access across teams.

What You Will Bring:

• 0–3 years of experience in marketing, customer success, or communications (ideally in B2B SaaS).
• You’re an exceptional communicator with strong writing skills. 
• You’re highly organized and can manage multiple projects and timelines at once.
• You’re curious about people and love finding creative ways to tell their stories.
• You thrive in a fast-paced environment where collaboration and initiative are key.
• Experience with tools like HubSpot, Salesforce, or advocacy platforms (e.g., Gong) is a plus.