Registration Representative bei AdventHealth Ambulatory Services

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Mon-Thurs 10am-7pm and Friday 9am-6pm

Location: 265 E ROLLINS ST, Orlando, 32804

The role you’ll contribute:

The Registration Representative, under general supervision, registers patients, ensuring patient demographics and account information are appropriate for patient account type as determined by patient's visit and as directed by Sports Med and Rehab Leadership. Meets or exceeds accuracy and upfront collection standard goals monthly. Explains clearly and thoroughly the financial assessments, authorizations/pre-certifications, and/or benefit memos on patient accounts to ensure expeditious billing and to protect the financial standing of the Hospital. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

The value you’ll bring to the team:

• Registers patients for all services, ensuring patient demographics and account information is appropriate for patient account type as determined by patient’s visit and as directed by Sports Med and Rehab Leadership. Responsible for clearly explaining authorizations/pre-certifications, and/or benefit memos on patient accounts to ensure expeditious billing and to protect the financial standing of the Hospital

• Meets or exceeds accuracy standard goal determined by Sports Med and Rehab Leadership. Ensures integrity of patient accounts by working error reports daily, entering accurate data, and documenting all attempts made to collect and/or obtain missing documentation

• Meets or exceeds upfront collection standard goal assigned to location of responsibility to protect the financial standing of the Hospital. Proactively seeks assistance to improve collections. Reviews all collection reports timely, as assigned by leadership

• May be required to support retail business and customers. May also handle direct payment from customers

The expertise and experiences you’ll need to succeed:

• High School Grad or Equiv Preferred

• 1+ Work Experience Preferred

• Basic Life Support - CPR Cert (BLS) Preferred