Audi East Hartford Parts Counterperson bei Hoffman Auto Group
Hoffman Auto Group · East Hartford, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in East Hartford
Job Details
Description
Role Purpose
Handle customers throughout the entire parts experience with their satisfaction as the number one priority
Leadership
This position does not lead others
Core Accountabilities
- Productivity: Meet all production metrics as prescribed by Management.
- Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.
- Technology: Utilize all tools provided to perform daily duties effectively.
- Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.
Qualifications
Competencies and Qualifications
- High School Diploma
- 1-2 years’ experience in a dealership environment or automotive equivalent required
- 1-2 years’ experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.