Emergency Housing Case Manager - Per Diem bei YWCA Rochester and Monroe County

PURPOSE

Provide case management to women and families in emergency housing. This position is per diem to cover any open shifts. 

Job Duties

• Provide case management services and case coordination to Emergency Housing residents.
• Conduct initial orientation and exit interviews, and provide assistance with shelter, basic needs information and referrals to women needing short/long term housing.
• Conduct safety checks periodically 
• Assist women in developing/identifying/evaluating and revising a service plan, milestones and short and long-term goals.
• Assisting the day shift with follow-ups and outcomes of each resident.
• Maintain and distribute supply of bus tokens, food, personal hygiene items and keys.
• Demonstrates understanding of and sensitivity to cultural differences.
• Demonstrates compliance with all appropriate HIPAA Privacy and Security Standards as defined by the YWCA of Rochester and Monroe County.
• Perform other duties as requested.

RELEVANT BACKGROUND

Experience and Education Qualifications

• Two (2) years experience in case management and/or crisis intervention counseling.
• Associate Degree in Social Work, Psychology or Human Services preferred.

Hours:

Monday- Friday 4:00-10pm

Monday - Friday 11:00pm-7:00pm

Saturday & Sunday 4:00pm-10:00pm

Monday- Friday 11:00pm-7:00pm

Core Competencies

• Teamwork
• Accountability
• Mission Focus
• Diversity/Diverse Perspectives
• Commitment to Excellence
• Flexibility/Adaptability

Functional Competencies

• Builds Strong Client Relationships
• Builds Collaborative Networks
• Crisis/Conflict Resolution
• Listening/Understanding & Responding
• Concern for Order & Quality
• Manages Oneself & Practices Wellness

Knowledge. Skills and Abilities

• Knowledge of community services.
• Bilingual in Spanish a plus.

Additional Requirements

• Must possess a valid NYSDL and have access to a vehicle.

TERMS OF EMPLOYMENT

This is a grant position which may not exist beyond the duration of the grant period or any subsequent renewal of it.  When the grant or any subsequent renewal ends, grant employees will be terminated and their positions will cease to exist.   There is also no guarantee of continued employment for the duration of the grant.

A grant-funded employee may apply for and be considered for employment in another regular position in the same manner as any other applicant.  If hired into a regular position, the employee’s salary from the grant position does not necessarily follow the employee into the new regular position.

At the YWCA we believe diversity in identity and perspective allows us to better serve our clients and makes our agency a better place to work. As an agency, we are committed to reflect the communities we serve.  We welcome people of color and different heritages, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.

WORK ENVIRONMENT

Usual human services office working conditions prevail.   Must be available to work a minimum of one shift per month.