Accounts Receivable Specialist bei KGP Telecommunications, LLC

Overview

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It’s work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business:• The Customer is Everything.• Relationships Matter. All of Them.• Question Things. Take Action.• Work Hard. Work Smart. Enjoy the Experience.• Growth Mindset.

It’s not just a job – it’s a step in your career!

Responsibilities

SUMMARY   

An Accounts Receivable (AR) specialist is responsible for managing and overseeing the collection of outstanding customer invoices and ensuring that payments are processed and recorded accurately. This role is essential for maintaining the financial health of the company by ensuring timely collection of funds and accurate financial record-keeping.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead, train, and mentor the accounts receivable team to ensure efficiency, accuracy, and adherence to company policies.
• Provide coaching and development opportunities to team members to improve skills and knowledge.
• Delegate tasks and responsibilities within the team, ensuring appropriate workload distribution.
• Monitor customer accounts to ensure timely payment of invoices.
• Contact customers regarding overdue accounts, using phone, email, or written communication.
• Resolve payment issues and disputes in a professional and timely manner.
• Offer payment solutions and set up payment plans when necessary.

• Establish and maintain positive relationships with customers.
• Respond to customer inquiries regarding invoice details, payment status, and account information.
• Provide account statements and payment reminders to customers.

• Reconcile AR accounts to ensure all payments are applied correctly and accounts are accurate.
• Investigate discrepancies, and resolve any issues related to missing payments or incorrect balances.
• Perform month-end and year-end closing procedures for AR records.

• Prepare and submit AR reports on the status of outstanding invoices and cash flow projections.
• Provide aging reports that show overdue invoices and the length of time outstanding.
• Assist with financial forecasting by providing accounts receivable data and analysis.
• Work closely with the sales, finance, and customer service teams to resolve issues related to accounts receivable.
• Collaborate with the accounting department during month-end and year-end closings

SAFETY DUTIES & RESPONSIBILITIES

• Adhere to, promote, and accept responsibility for compliance to Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and KGPCo Injury and Illness Prevention Program Manual.
• Participate in job site safety and hazard analysis.

Qualifications

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

• Associate degree (A.A.) from a four-year college or university preferred; two years related analyst experience is required; or equivalent combination of education and experience. 
• Microsoft Excel experience is required (V-look ups, pivot tables, etc.). 
• Ability to multi-task and remain organized is a must.
• Strong internal and external customer service and relationship management skills are required
• Two years of experience reviewing, analyzing, and underwriting financial data, be self-motivated, and a strong focus on customer service.

REQUIRED SKILLS

• Ability to read and understand basic instructions, short communications, and memos; draft simple written correspondence; and effectively communicate in one-on-one or small group settings with customers, clients, and colleagues.
• Proficiency in adding, subtracting, multiplying and dividing. Capable of performing calculations involving American currency and standard units of weight, volume, and distance.
• The ability to follow written, verbal, or diagram-based instructions and solve problems involving concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to listen and speak. The employee frequently is required to sit, use their hands to handle, touch, or feel objects, tools, or controls, and reach with their arms and hands.  

Specific vision abilities required by this position include close vision, color vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. 

BENEFITS

• Medical, Dental, Vision and Supplemental insurance plans
• Flexible Spending Accounts
• 401(k) with Company match
• Generous vacation, holiday, and sick/safe time
• Pet insurance for our non-human family members 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.