Director, Default Management bei loanDepot
loanDepot · Plano, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Plano
- Oversees Default Operations which includes, Foreclosure, Bankruptcy, Evictions, Claims and REO; provides staff with training and guidance to strengthen performance by expanding their knowledge of respective job functions and maintaining a system of review to ensure accuracy.
- Administers changes in investor, insurer, legislative and regulatory bodies and implements effective change management to ensure compliance.
- Develops internal communication channels to ensure change management processes are developed and adhered to.
- Participates in the development and/or implementation of technology for use in areas of responsibility to manage and create efficiencies to reduce and control costs.
- Maintains communication with all business units, most notably: Loss Mitigation, Default Services, General Counsel, attorneys and vendors.
- Provides timely recognition and review of items that must be escalated to Senior Management; research and resolves global and loan level issues.
- Monitors monthly, weekly and daily exception reports to ensure accuracy of production.
- Supervision of Outsourcer(s) and Default Staff on issues relating to areas of responsibility, servicing system, processes and procedures, and maintaining accurate records and reports.
- Researches and responds to investor and regulatory audit requests.
- Strives to achieve the highest net recovery possible for liquidated loans by minimizing the expense of management, insuring effective timeline management and disposition of Assets.
- Manages performance metrics of assigned portfolio and exception reporting.
- Provides opportunities for learning and growth to staff and ensures adequate and proper staffing.
- Performs other duties and projects as assigned.
- High School Degree or equivalent required; Business Management Degree or similar preferred.
- Minimum of five (5) years’ experience in the Mortgage Servicing industry.
- Minimum of five (5) years’ experience in administration and servicing loans in Foreclosure, Bankruptcy and Real-Estate owned.
- Minimum of five (5) years’ experience and proficiency in Black Knight Financial Services (MSP/BKFS) servicing system.
- Minimum of five (5) + years of management experience preferred.
- Experience working within Federal and State regulations related to Mortgage Servicing.
- Experience working within investor and insurer guidelines related to FNMA, FHLMC, GNMA, VA, FHA and USDA.
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.