Mgr Work Management - ACE Region bei PEPCO

PRIMARY PURPOSE OF POSITION

Responsible for the prioritization, scheduling, detailed planning, coordination and execution of all regional corrective, preventative and predictive maintenance tasks, capital projects, switching evolutions and tests associated with all work disciplines. Responsible for development, forecasting and monitoring of regional electric and gas operations budget. Accountable for ensuring alignment of work plan with regional budget, business performance goals, regulatory priorities and reliability objectives. Accountable for developing and communicating detailed budget and work plan performance reports to the regional operations lead. Maintain work plan alignment with total budget, and associated O&M and Capital targets. May be responsible for compliance to regulatory commitments (NERC, FERC, etc.) Responsible for the implementation and monitoring of the Work Management policies, programs and processes. Responsible for developing and maintaining an environment that promotes diversity and inclusion and high performance. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Responsible for the prioritization, scheduling, planning, preparation and execution of all regional corrective, preventative and predictive maintenance tasks, projects, switching evolutions and tests associated with all disciplines. 
• Responsible for the implementation and monitoring of the Work Management policies, programs and processes. Accountable to implement a work process for Exelon operations that optimizes resources, addresses operational priorities, and ensures alignment with Exelon financial, customer, reliability, safety and performance goals. Ensure regional work plan schedule for Exelon field operations optimizes resources, allows for emergent workload with minimum impact to schedule, addresses operational priorities, and ensures alignment with Exelon financial, customer, reliability, safety and performance goals. Support the peer group process to ensure adoption of best practices into standard processes 
• Responsible for development of regional business plan and budget. Responsible for ensuring that the regional work plan aligns with the budget O&M and Capital targets. Responsible for forecasting, re-forecasting and monitoring regional budget. Accountable for developing and communicating budget and work plan performance reports to the regional operations lead. 
• Develop and implement key performance measures, controls, and procedures to ensure the consistent application of the Work Management process across Exelon Energy Delivery and instill accountability for adherence to the process and completion of planned work. Ensure organizational adherence to schedules, milestones, key performance measures, controls and procedures for consistent application across operations of the Work Management process and instill accountability for adherence to the process and completion of planned work. 
• Apply a standardized model to drive resource sharing and provide decision-making and accountability for proper resource shifts. Interface with other departments in Exelon and represent Work Management regarding process and procedural issues. 
• Develop and maintain a learning organization that fosters a high-performance culture and promotes diversity. Serves as a change agent for business initiatives and assures the human element is understood and considered including timely recognition of employees. Provide leadership to and development of the regional work control team. Use effective performance management to provide accurate and timely feedback and identify opportunities for growth and learning. 
• Provide direction and maintain direct authority over the regional work planning function to ensure effective execution of key planning process deliverables (i.e. on time, high quality work packages). 

JOB SCOPE

• Direct: 7-23 Direct Reports/Employees Span of Influence: 100 - 450 FTEs
• Direct Budget: $0.9M - $3.0M Indirect Budget Influence: $40M - $200M
• Orchestration of geographically dispersed and multi-disciplined work force of approximately 100 - 450 employees and a large contingency of additional contract resources working within the areas of the ComEd / PECO service territories
• Coordinate and ensure completion of all tasks associated with preventative, corrective maintenance, system performance, public improvement, capacity expansion, etc.
• Ensure timely and planned work tasks provided to ensure all key performance measures can be attained in Operations. In scheduling, consider prioritization, system needs and construction resource work levelization to minimize overall costs.
• Direct influence over the regional budget spend of between $40M - $200M per year.
• Develops and executes labor strategies involving employees covered under the Collective Bargaining Agreement.
• Responsible for the coordination of resources in the execution of preventative/corrective maintenance, reliability programs, system modifications, and construction activities using the work management process to insures the efficient execution of the work plan.
• Direct responsibility for ensuring that the developed work plan aligns with the regional O&M and Capital budget targets.
• Perform functions as required for category owner, resource management and financial management.
• Direct responsibility for ensuring that the regional business performance goals, regulatory priorities and reliability objectives are achieved.
• Implement and execute 30+ policies, programs and processes and adopt best practices. Monitor and manage 30+ organizational measures and controls to facilitate the identification and implementation of performance improvements and initiatives.
• Determine baseline manpower and project funding resource requirements and recommend resource decisions balancing both operational requirements and financial implications.
• All actions have direct impact on reliability, financial, and customer satisfaction goals and the public, political and regulatory opinion of.
• Requires regular interface with senior leadership, directors, managers and employees in Asset Management, Operations, Supply, and Project and Contract Management.

MINIMUM QUALIFICATIONS

• Academic/Formal Training: Bachelor's Degree in Business or related field.
• Job Related/Experience: 7-10 years of industry experience.
• Specialized Skills, Knowledge, License Requirements/Registrations, Etc.
• Proven leadership ability in a high performance culture.
• Proven high level management skills in coaching and facilitating business competency.
• Proven performance management skills.
• Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
• Demonstrated ability to develop and implement process enhancements and efficiencies including technology and performance.
• Demonstrated business acumen, customer awareness and ability to create value.
• Working knowledge of Passport and Project View Applications.
• Extensive knowledge of utility operations.
• Experience in working with contract vendors
• Strong understanding and working knowledge of utility industry financial strategies.
• Demonstrated ability to achieve results, build consensus, establish trust, communicate effectively and foster culture change within a matrixed organization.
• In lieu of degree, 9-12 years of relevant experience.

PREFERRED QUALIFICATIONS

• Graduate Degree or Graduate level work in Business or Organizational Dynamics.
• Project management and operations experience
• 3-5 years of supervisory/management experience preferred.