Community Engagement & Operations Specialist bei PNA Panasonic Corporation of North America

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey!

Meet the Recruiter: Amber Smallwood

What You'll Get To Do:

Panasonic seeks a Community Engagement & Operations Specialist to assist the Office of Social Impact and Inclusion’s purpose-driven strategy. This role includes responsibility for the employee volunteerism portfolio, budget and accounting oversight, social impact data collection and evaluation, support for business impact groups and other DEI initiatives, and other special projects. This is a full-time, exempt role.

Metrics & Impact:

• Manage the strategy and execution of tracking systems for impact data, ensuring accurate collection, analysis, and reporting of key metrics to senior management.
• Lead the development of presentations and proposals that demonstrate business value add of volunteerism and grantmaking for business leaders to promote continuous company buy-in
• Oversee data collection from various stakeholders in an Impact Dashboard which is presented to senior management to demonstrate the results of volunteering and grantmaking efforts
• Act as the key point of contact with the different in-house Panasonic analytics teams to gather and provide thought leadership on impact data collection
• Manage survey design, execution & analysis.

Community Engagement

• Manage Panasonic North America’s volunteering strategy and initiatives, such as goal setting, metric tracking, event hosting, and volunteer related partnerships.
• Develop and implement flagship volunteer programs in honor of major occasions and holidays
• Build and nurture strong relationships with key external and internal senior stakeholders including business leaders, community partners, and employee managers
• Performs volunteer outreach and recruitment and work alongside the marketing department to disseminate recruitment message and announcements
• Build/maintain relationships with volunteers, business impact groups, business leaders and nonprofit counterparts
• Creates outreach materials for individuals and partner organizations
• Collect, organize, and analyze data trends of Panasonic volunteering

Operations

• Assists the OSII team with myriad projects, such as goal alignment, budget planning and reporting, metric development, and other projects, by researching, organizing multiple items of information, ensuring information accuracy, creating spreadsheets, presentations, reports, and meeting all deadlines.
• Assist in the onboarding of new staff and maintain organizational chart accordingly and other pertinent leadership documents
• Provide thorough and detail-oriented planning and support to executive-level meetings and special events including logistics, materials, presentations, taking minutes and follow-up on action items
• Internal communication, including written communications to executives, directors, managers, and all staff, in some cases create drafts emails to be sent to staff
• Manage vendor relationships, process invoices, check requests, and other expenses as needed

Support for Culture & Inclusion Initiatives

• Support and engage Business Impact Groups (BIGs) by providing strategic guidance, resources, and operational support to ensure alignment with corporate employee experience and engagement initiatives.
• Collaborate with HRIS and HR teams to streamline data collection processes, integrate Inclusion metrics into reporting systems, and develop tools that support data-driven strategies.
• Partner with the Culture & Inclusion Advisory Board to provide administrative and strategic support, coordinate meetings, and ensure timely follow-up on action items and initiatives.
• Develop and implement resources and tools for BIG leaders to track progress, share best practices, and foster collaboration across groups.

Special Projects

• Leads or provides support for special projects for the OSII team
• Offers admin support and attends meetings and volunteer events.
• Writes and researches tasks, including drafting memos and performing research for presentations and projects, and evaluating data.
• Other projects as needed

What You'll Bring:

Education & Experience

• Bachelor’s Degree required; Master’s Degree preferred.
• Ideally 5+ years of relevant experience, preferably in a highly visible setting and working with senior management.
• Excellent project management and process improvement skills. PMP Certified preferred
• Strong interpersonal skills, including the ability to work collaboratively across various lines of business and proactively cultivate relationships with a diverse range of internal and external partners.
• Ability to adapt and prioritize effectively around changing deadlines, and flexibility to support other business functions when required.
• Outstanding interpersonal skills, a professional and collegial demeanor, and ability to exercise diplomacy
• Ability to handle confidential matters on a regular basis
• Demonstrated ability to develop strategy and think critically across a range of issues and topic areas.
• Sound judgment and problem-solving skills with a commitment to continual learning.

Problem Solving

• Proactive and effective problem-solving capabilities to handle potentially complex problems and resolve conflicts

Communications

• Strong communication, written and verbal, persuasion, and negotiation skills to effectively communicate with all levels of personnel up to executive level both internally and within the customer organization
• Must be able to conduct research and communicate findings effectively
• Ability to interface effectively and professionally working with people on all levels internally and externally

Other Requirements

• Ability to travel with overnight stay
• Participation in evening and weekend events is required

Benefits & Perks - What's In It For You:

Panasonic prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health. ​

• Competitive compensation package 
• Comprehensive benefits  
• Pet Insurance  
• Paid Parental Care Leave  
• Employee Referral Program
• Educational Assistance  
• Flexible Work Program
• Volunteer time Off
• Casual Dress Code
• Total Well Being Program

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer. 

The wage range of $72,000 - $82,000 is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

​We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!​

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Thank you for your interest in Panasonic.

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