Homeoffice Senior Director, Strategy and Alignment (Remote) bei undefined

Senior Director, Strategy and Alignment (Remote) 

Full Time 

Our Organization 

CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system.  CDP currently provides more than 230 NPR and PBS public media organizations (PMO’s) with outsourced marketing, data analytics, fundraising, and technology services.  These services help PMO’s raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement.  Since its inception, CDP has delivered more than $785 million in membership revenue for local PMO’s participating in its services and has become the most widely adopted Public Media service in the history of public broadcasting. 

Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development. 

For more information visit www.cdpcommunity.org 

Position Overview 

We are seeking a leader to support the Senior Vice President of Services and Operations driving seamless connection and execution across the teams and between S&O and other parts of the organization. This role blends operational excellence, product intuition, and system-level thinking—with a strong bias toward execution.  

Key Responsibilities 

Product & Team Operations 

• Own and improve operating models and rhythms for cross-team work, ensuring visibility and transparency through regular syncs, retrospectives and planning cadences
• Drive prep and follow-through on leadership offsites, service & operational reviews, and cross team decision points
• Create, collect, and maintain Metrics and KPIs are consistently defined, measured, and utilized across the S&O. Ensure that we are only tracking data that drives decisions and insights
• Support Team Performance – using product and customer data, internal feedback and team retrospectives, surface insights to your peers to support continuous and iterative improvement

Organizational Enablement 

• Drive consistency in the operational connection between strategy and tactical work, including OKR tracking, value and impact, and effort prioritization
• Design and maintain the systems that align individual and team Goals with Product & Organizational Outcomes
• Create and evolve standards for evaluating capacity against needs, including effort and skill gaps for immediate and longer term goals

Cross-functional Communication and Alignment 

• Build clarity where ambiguity exists, separating out signal from noise in feedback, operational metrics, and trending analyses.
• Develop the cadences, systems, templates, and tools to communicate Services & Operations progress and plans internally and externally.

Required Skills and Experience  

• 5 years in a strategic, operational, or product alignment role (e.g., Chief of Staff, Product Operations/Strategy, Consulting, Program Director)
• Substantial work flexibility implementing frameworks, turning complex initiatives into crisp execution
• Proven success working across multiple functional teams and domains
• Comfortable rolling up your sleeves to build operating model infrastructure
• Demonstrated experience synthesizing complexity and driving clarity—visually, verbally, and in writing
• Experience in mission-driven, co-op, or multi-stakeholder environments is a strong plus

Preferred Qualifications (Not Required) 

• Familiarity with public media is a strong plus – work in a nonprofit context is preferred
• Deep fluency with work management tools like Asana
• Strong Data-driven Product management orientation
• Broad experience with strategy deployment frameworks including OKRs

Educational Requirements  

• Bachelor’s Degree or equivalent work experience preferred.  

Behaviors and Attributes 

• Communicative & Social – Able to adapt communication mode and style for teams, individuals, and situations seamlessly and naturally
• Situationally Aware – Be the first to notice issues as they arise, and actively work to resolve
• Adaptive Leadership – Lead change in a rapidly evolving organization, even when that change is new to you
• Trusted Advisor – Engender trust and build psychological safety with every interaction
• Enthusiastic – High-energy, motivated, and driven
• Continual improvement - Constantly growing one’s craft, learning new tools and techniques, and sharing these within and among teams
• Conflict resolution - Must be able to facilitate discussion of multiple approaches and drive resolution
• Assertive – be a voice of reason and authority, make the tough calls in the face of resistance to change

• Enabling Leadership – “I do whatever I can to improve the team’s outcomes”
• Inclusive Leadership Actively seeks out and values diverse perspectives, ensuring all voices are heard and respected in decision-making and problem-solving, fostering an environment where everyone feels they belong and can contribute fully.
  

We strongly encourage individuals from historically marginalized and underrepresented groups to apply, even if you don’t meet every qualification. We value diverse perspectives, lived experiences, and commitment to public service. All CDP people have unique talents and experiences that create our company culture where we can all thrive and bring our whole selves to work each day. Successful candidates will identify easily with a set of character attributes, as listed below:    

• DEI mindset: You embrace and demonstrate a diversity and inclusion mindset and role model these behaviors for the organization. 
• A Communicator: You possess strong communication skills and have great customer service skills; you like people and want to help. 
• A Critical Thinker: You regularly look for ways to find efficiencies, innovate, and make improvements where you can. 
• Process Oriented: You’re able to understand, work in, create, and improve processes. 
• A Collaborator: You’re a team player willing to help where needed; a relationship builder whose can-do attitude inspires others; you actively share your job knowledge with team members. 
• Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback. 
• Enterprising: You have proven success working in a fast-paced and changing environment; you have a strong work ethic and are excited to add value to the organization and its mission.  

 -------------------------------------------------------------------------------------------------------------------
CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status,  political belief, or socio-economic status.  CDP does not discriminate against individuals on the basis of those characteristics or any other characteristic protected by law.   

CDP provides reasonable accommodations for applicants with a disability in completing job application procedures. Please notify CDP Human Resources in advance so necessary arrangements can be made. If you need assistance or accommodation due to a disability, you may contact us at [email protected].