Staffing Coordinator bei Valley Presbyterian Hospital

JOB SUMMARY:  

Under the supervision of the Director of Clinical Resource Management, the Staffing Coordinator is responsible for analyzing, coordinating, and maintaining nursing personnel time schedules to provide staff as necessary based on unit staffing guidelines and patient acuity. In collaboration with Nurse Leaders, the Staffing Coordinator will perform the following each shift:

• Adjust staffing to accommodate census, acuity, staff competencies and availability changes
• Maintain the staffing and scheduling system
• Monitor and update Nurses license, credentials expirations renewal and contact information
• Facilitate and document the utilization of temporary contract staff
• Prepares staffing and scheduling reports as requested
• Report accurate data to internal and external sources.
• Perform other responsibilities of the Nursing Office as assigned.

These services further the mission of Valley Presbyterian Hospital, which is to provide high-quality, cost-effective healthcare for the people in the communities we serve.   

EXPERIENCE/QUALIFICATIONS:

• Previous experience in healthcare preferred.
• Excellent computer skills, which includes proficiency in Word and Excel
• Excellent verbal and written skills
• Ability to coordinate and prioritize multiple tasks and projects
• Must be able to make decisions within short time constraints and with multiple fast paced changes occurring simultaneously
• Must be able to adapt well to changing priorities, instant deadlines, and constant interruptions

EDUCATION:

• High school diploma or equivalent required
• Bachelor’s in business or healthcare preferred.

LICENSURES/CERTIFICATION:

• Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment

MUST HAVES:

• All required licensures, certifications, mandatory education; along with annual occupational health screenings must be completed prior to the expiration date or by the end of the month in which they are due.    Reference the Educational Requirements: Must Haves, Mandatory and Unit Based policy (in electronic policy management system) for the specific requirements for this position.

DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : . 

• Adapts to the needs of the hospital/service by demonstrating flexibility.
• Collaborates with approved outside agencies. Ensures temporary staff meets hospital requirements, including credentials, competencies, and occupational health clearance.
• Creates and maintains personnel files for temporary staff.
• Exhibits professionalism in appearance, conduct, communication, and behavioral appropriate to the situation.
• Functions as the staffing and scheduling super user; answers functional questions, provides training/support to peers, employees, and/or manager/director.
• Generates death certificates for the Public Administrator of Los Angeles County cases by using the California Death Registration System (CA EDRS).
• Maintains strict confidentiality, following HIPAA and VPH policies. Performs daily activities within the appropriate ethical and legal guidelines as defined by the Compliance program and in accordance with Valley Presbyterian Hospital’s mission, vision, and values.
• Operates multiple computer software for staffing management competently.
• Performs assigned daily staffing and scheduling functions to meet specific requirements of patient care units with the goal of proving staffing in accordance with California ratios and patient acuity needs in accordance with nursing administration policies, standards, and procedures as well as Human Resource and Payroll policies.
• Performs initial screening profiles of contract staff and communicates with the agencies on behalf of the nurse leaders.
• Performs varied and responsible administrative support work, as assigned by management, in direct support of the patient care units and their directors and/or managers including, but not limited to, reception, answering and screening telephone calls, filing and maintaining records, composing documents, processing forms, distributing mail, requisitioning, and distributing supplies, photocopying documents, scheduling and calendaring, etc.
• Processes and preapproves timesheets for temporary staff.
• Produces spreadsheet and other reports for leaders to track staff.
• Provides management with staffing and scheduling ad-hoc reports as needed. Creates other reports such as, but not limited to, taxi voucher log/invoice, traveler usage and safety companion log. 
• Reports facility wide bed availability and bio surveillance information to Los Angeles County Emergency Management System twice daily.
• Reviews patient census and acuity information. Continually adjusts and allocates core, travelers/temporary staff (as approved), float and relief nursing personnel to provide adequate coverage to clinics and inpatient areas to meet staffing requirements daily, including "just in time" staffing to address sick calls and other unscheduled absences.
• Revises and adjusts unit schedules as needed in consultation with nurse management. Consults with nurse leaders regarding nurse staffing and scheduling needs, such as creating flexible staffing alternatives.
• Serves as the point of contact for patient valuables; deposit and retrieve patient’s valuable to and from safe.
• Performs other duties as assigned and competent to complete.

The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:

Complies with VPH policies and procedures on customer satisfaction and service excellence.  Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.  Conducts self in a professional, respectful and courteous manner during all interactions.  Works effectively and collaboratively with others toward common goals.

Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.  Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.

Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.

Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life  safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).

Demonstrates knowledge of and follows safety practices.  Understands the importance of safety, including patient safety in the work place.  Maintains a safe environment for self and others.

Actively participates in the Patient Safety Program, including event reporting.  Identifies sentinel events/near misses and responds per defined organization processes.  Participates in education activities and process implementation.  Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.

The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.

WORK ENVIRONMENT:

• Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
• Fast and continuous work pace with variable workload.
• Frequent contact with staff and public under a variety of circumstances.  Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.
• Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.
• Handles emergency/crisis situations in accordance with Hospital policy.
• Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.
• Occasional travel may be required.
• Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.

PHYSICAL DEMANDS:  

   Clerical/Administrative Non-Patient Care

*         Frequent/continuous sitting with occasional, intermittent standing/walking.

*         Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.

*         Occasional/intermittent reaching at or above shoulder level.

*         Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting and climbing.

*         Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.

•         Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.