Transformation Program Manager bei Medica

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Transformation Program Manager is responsible for leading and managing one or more cross-departmental programs that support strategic initiatives, regulatory compliance, new product development, and operational improvements. This role oversees end-to-end program performance, including scope, timeline, budget, and quality of delivery. The position requires strong collaboration across business and technology teams, executive-level communication, and the ability to drive alignment across multiple workstreams. Performs other duties as assigned.

Key Accountabilities

• Define program scope, milestones, resource needs, and business outcomes in partnership with stakeholders
• Align program resources to budget constraints and reassess regularly
• Participate in Program Increment (PI) Planning, System Demo, and Solution Demo to ensure cross-team alignment
• Report MVP progress to key stakeholders, including steering and portfolio management
• Develop and maintain critical path and business milestones to meet program goals
• Coordinate epic-related activities across business readiness, communications, process design, and technology delivery
• Manage dependencies, risks, and issues; facilitate resolution and decision-making
• Hold teams accountable for deliverables and commitments; escalate and remove obstacles as needed
• Ensure appropriate financial management and expenditures for assigned programs
• Support business case development with Finance, Technology, and other workstreams
• Lead cross-functional teams and manage executive stakeholder communications
• Coach and support project managers through barriers and delivery challenges
• Support business readiness representatives in managing expectations for program deliverables

Required Qualifications

• Bachelor’s degree or equivalent experience
• 7+ years of work experience beyond degree

Preferred Qualifications

• Minimum of 5 years managing complex, cross-departmental programs
• Proven success leading cross-functional strategic and transformation initiatives
• Experience managing program budgets exceeding $1M and coordinating teams of 10–50+ across business, technology, change management, operational readiness, and training functions
• Demonstrated expertise in end-to-end program management, including Agile delivery methodologies
• Strong executive communication skills with a track record of producing high-impact status reports and presentations for senior leadership
• Ability to thrive in fast-paced, ambiguous environments and adapt to evolving priorities
• Proficiency in Smartsheet software
• PMP certification strongly preferred
• Healthcare industry experience, particularly within payer organizations, is highly desirable

Skills and Abilities

• Program and project management
• Financial oversight and budget management
• Executive-level communication and presentation
• Stakeholder engagement and relationship building
• Team leadership and coaching
• Strategic thinking and problem-solving
• Risk and issue management
• Business case development
• Agile methodology and delivery coordination
• Cross-functional collaboration and alignment

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN or Madison, WI office, on average, 3 days per week.

The full salary grade for this position is $98,400 - $168,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $98,400 - $147,525. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.