Surgical Support Specialist - SPINE bei Altus Spine

Now Hiring: Surgical Support Specialist - SPINE! 
Location: West Chester, PA
Company: Altus Spine

Salary Information: $70,000 – $90,000

Full-Time | On-site | Some Weekend Availability

Altus Spine—a global leader in spinal implant innovation—is hiring in West Chester, PA.

At Altus Spine in West Chester, PA, offers an extensive portfolio of surgical systems to facilitate minimally invasive surgery (MIS), complex spine correction, and degenerative procedures. Continuous development and dedication to delivering inventive solutions and quality by design drives Altus’ commitment to the medical community. We invite you to enjoy competitive pay, a state-of-the-art facility, work/life balance, career growth, and a collaborative team culture.

What you will receive:

• 100% Employer Paid Medical Plan
• Dental / Vision Benefits
• Work-Life Services Benefit Program (Employee + Family)
• Group Life Insurance
• 401k retirement plans with employer match
• Personal Time Off (PTO)
• 6 Paid Holidays
• Relocation Assistance
• Investing in you: paid training for certifications and licenses
• 100% Paid Uniforms
• Work in a state-of-the-art facility with cutting-edge tech
• Career growth opportunities from day one

If precision is your passion and excellence is your standard, it’s time to join a company where quality is more than a goal — it’s our way of life.

Apply today. Let’s build something extraordinary!

What You'll Do (Day to Day Job Duties)

The Spine Surgery Sales & Clinical Specialist provides training, logistic and Operating Room coverage on all Altus Spine surgery systems. The Spine Surgery Sales & Clinical Specialist will become a recognized “expert” on the functionality and clinical use of all Altus Spine surgery systems. The Spine Surgery Sales & Clinical Specialist will train Operating Room and Sterile Processing Department staff on proper use, cleaning, configuration and maintenance of the surgical equipment. The Spine Surgery Sales & Clinical Specialist will order restock equipment, inspect and coordinate processing of the equipment through proper hospital departments to ensure that needed surgical systems are available. The will deal with a diverse group of important internal contacts to coordinate, plan and prioritize surgical set logistics.

• As a requirement of employment, this role requires the employee to have current hospital access credentialing at the facilities in which Altus Spine does business.
• Coordinate equipment needs for scheduled surgeries.
• Personally responsible to make sure that sets are available for every surgery.
• Delivers sets and performs set check-in’s at all facilities and communicates set check-in to operations at least 24 hours prior to surgery via email.
• Leads logistics process to ensure that all surgical systems are fully stocked, maintained and available for surgeries, performs set audits at a minimum of once per quarter or as requested by Altus.
• Creates basic product, sales and marketing presentations for in-service training meetings.
• Must work on-site of Altus Spine corporate office when not covering cases.
• Follows Altus SOP for the recording and tracking of work hours.
• As a requirement of employment, this role requires the employee to possess a valid driver’s license.
• Performs other duties or special projects as required or as assigned.
• Complies with all Company policies and procedures.

Your Impact (CORE Responsibilities)

• Must be available 24/7 for case coverage for all staff surgeons.
• Assumes role of “expert” in the configuration, availability, and use of all Altus surgical systems.
• Provides Operating Room staff coverage and training on use of surgical systems.
• Provides in-service training for Operating Room and Sterile Processing Department staff members.
• Pursues hospital approvals and approval updates for new product offerings.
• Maintains documented training of relevant Altus Spine Procedures.
• Acts as a liaison with other departments and outside agencies, including high-level staff such as CEOs, presidents, and vice presidents.
• Assists with new customer onboarding, port-trial case follow-ups, and additional account management activities to support business development and marketing teams while in office.
• Contacts potential users to identify orthopedic equipment needs, approval process and gatekeepers.

What You Bring (Qualifications)

• BS Degree or 2-3 years of equivalent experience.
• Medical device experience.
• 1-3 years of Operating Room experience.
• 1-3 years internal sales or customer interface experience.
• General administrative experience.

Preferred:

• Advanced knowledge of spine anatomy
• Background in medical device industry is a plus

Skills and Competencies

• Must possess excellent customer service skills, attention to project detail and the development of alternative plans to ensure satisfactory deliver of supplies, material, and equipment in accordance with contract terms.
• Effective verbal, written, and client management skills
• Strong time management and organization skills
• Ability to work accurately and effectively under tight deadlines
• Ability to Work independently as well as with teams
• Ability to demonstrate good common sense and sound judgment
• Ability to maintain confidentiality

Altus Spine is proud to be an Equal Opportunity Employer. Altus Spine does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

*Principals only. Recruiters please do not apply on behalf of your candidates to Altus Spine job posts. All applications and/or contact information submitted are kept on file and are the property of Altus Spine. Please note recruiting fees will not be honored with candidate applications submitted by recruiters.