On Site Manager bei Delivery Mates

To effectively manage the resources within the area. This will include, but not exclusively, effectively communicate daily ensuring a high level of team understanding and performance, planning which includes areas such as recruitment and driver rosters, working schedules, vehicle schedules, daily operational execution, finance; invoicing, debt collection, fixed and variable expenditure with the necessary checks and controls alongside support functions.

All activities are to be delivered in a culture of continual improvement delivering the most cost-efficient operations and having regard to operating financial policies, customer contracts and delivering key performing indicators (KPIs) to both customer contract and the business.

You will maintain good customer, staff, and public relations in respect of all operations provided and to maintain a close working relationship with colleagues to ensure that operations fully meet the Company’s contractual obligations, revenue, and profit targets.

Requirements

▪ Meet all agreed performance and business targets through the management of resources within your area of responsibility.

▪ To proactively monitor and evaluate actual business performance against agreed targets / objectives / budgets, setting action plans to continually improve performance.

▪ Ensure that performance information is processed, recorded accurately, and forwarded to the appropriate recipients within specified timescales.

▪ Lead, coach and motivate all team members to ensure performance standards are maximised by setting stretching goals and targets.

▪ Ensure all personnel receive the appropriate reviews, training, and guidance to carry out their role and tasks effectively.

▪ Maintain a high level of staff morale through the motivation and discipline of the team, ensuring all staff are carrying out formal performance appraisals.

▪ Ensure that the activities of personnel, who report to you, comply with Company policies, procedures and agreements ensuring these are in accordance with statutory regulations and legislation.

▪ Plan and maintain resources at a sufficient level to meet customer demand and business needs through high quality recruitment, focused retention and general staff planning.

▪ Aim to develop and maintain positive working relationships with customer, local authorities and other outside bodies and organisations to promote the Company and develop opportunities for business growth.

▪ Respect the confidential nature of information which may be made available to you for you to carry out your duties.

▪ Share best practice across the organisation, attend and contribute at periodic district/UK meetings/reviews

▪ You should work to recruit and develop all team members, mentor potential successors for your role or parts thereof. Developing succession options at every level is key to allowing the business to grow and to offer you promotion and/or a change of role in the future.

▪ Health and Safety - as a manager within the organisation, take responsibility for ensuring that you are familiar with any health and safety risks and issues that are relevant to the work activities and areas for which you have responsibility and for ensuring compliance with legal requirements and Company Policy.

▪ Diversity - be an ambassador for Diversity, promote and implement the company’s Equal Opportunity Policy at all times.

▪ Corporate social responsibility – uphold, safeguard, and promote the reputation and values of the organisation throughout all internal and external business relationships and activities