Import Specialist I bei A.N. Deringer
A.N. Deringer · Dearborn, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Dearborn
This role supports a 2nd shift, Monday through Friday, 4:00PM EST to 12:00AM EST schedule.
This position is primarily responsible for processing and assimilating customer data to support the movement of goods between Canada and the US.
Job Responsibilities:
- Serves as the customer service liaison between the company and the customer(s)
- Resolves problems (i.e. billing, tracing shipments) and handles customer concerns. Builds relationships with customers.
- Processes Custom and PGA (Participating Government Agency) entries for clearance of goods into the United States
- Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
- Maintains communication with customers, carriers, and vendors
- Stays up-to-date on regulations, laws, guidelines, and Deringer requirements. Acts as a resource to internal and external clients.
- Handles accounting processes accurately and in a timely manner
- Ensures email and telephone calls are promptly and professionally answered
- Handles confidential information. May instruct colleagues and is expected to make recommendations to improve processes and the functioning of the department and/or company
Required Qualifications:
- High School Diploma/GED
- 2+ years of experience with border customs brokerage
Preferred Qualifications:
- Knowledge of PGAs
- Previous experience with CMUS and e2Open
Competencies:
All Deringer employees should be fully committed to the Core Values:
Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability
In addition, the following competencies are specific to this position: