Part-Time Guest Services Representative - Courtyard by Marriott bei High Hotels Ltd.

High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality.

As a Guest Services Representative for High Hotels Ltd., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, assisting with arrivals and departure, operating the switchboard, and handling departmental accounting and financial transactions as they relate to this position.

Location: The Courtyard by Marriot on Scotch Road in Ewing, NJ.

This is a part-time position with a flexible schedule, requiring 2-3 days of work per week. Flexibility is required, as shift days and times may vary, including any of the following shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM. Shifts may include weekdays, weekends, and holidays.

Weekend & Holiday availability are required for this role.

Weekends include a $2/hour shift premium!

Starting Rate: $16.94/hr. Potential for increase is based on experience.

Areas of responsibility for our Guest Services Reps include:

• Taking, modifying, and canceling guest reservations.
• Communicating hotel facilities and services to guests.
• Providing information on the local area and points of interest.
• Assisting guests with arrivals and departures.
• Answering the front desk phone.
• Cash handling.

Our next team-member will ideally possess the following educational and work qualifications:

• A high school diploma or general equivalent (GED) preferred.
• Customer service experience preferred.
• Must be capable of handling money accurately.
• Reading, math, and communication skills.
• Ability to work weekends and holidays is required.

Working for The High Companies:

At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago!

• You are eligible for Hilton or Marriott room discounts
• You are eligible for Perfect Attendance Awards
• You are eligible to utilize our Health Coach and Registered Dietician
• Employee Assistance Program (EAP) with Aetna Resources for Living
• You are eligible to participate in the company’s 401k retirement savings plan
• You are eligible to participate in Coworker Activity Committee (CAC) events
• You are eligible to nominate and to receive the Good Measure Award
• High Five
• Safety Shoe Reimbursement