Business Analyst bei Blue Cross Blue Shield of North Dakota (BCBSND)

All about us

You likely know us as an insurance company, but that’s just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It’s a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environment

This opportunity is eligible for a remote, hybrid or in-office work arrangement. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND.

This position is eligible for internal Blue Cross Blue Shield employees and external applications.

Pay information

• Pay Level: 022
• FLSA Category: Nonexempt-Hourly
• Individual pay will be based on skills, experience, qualifications, location, internal equity, and other relevant factors.
• Opportunities for continued salary growth through a performance-based merit program.
• The estimated starting pay for this position is $28.15 - $36.59

At BCBSND, we’re committed to providing fair and equitable compensation. While the posted salary range reflects the full compensation range for this role, offers typically fall at or below the midpoint, and in alignment with internal equity and role expectations. Individual offers are based upon candidates’ unique experience, education, and skillsets. The top of the range reflects the ceiling for this role and is only used for offers in exceptionally rare cases. We do not extend offers above the posted maximum.

A day in the life

The Business Analyst is responsible for supporting business initiatives by eliciting, documenting, and defining business requirements and contributing to system and/or process development for moderately complex projects and/or initiatives. This role works closely with the business units to gain in-depth understanding of their business strategy, processes, services, roadmaps, and business operations to influence business decisions, deliver key insights, and optimize solutions.

Your responsibilities will include

• Translates moderately complex business needs into solid business and functional requirements.
• Identifies opportunities, contributes recommendations based on analysis of requirements and future impacts, and determines course of action.
• Drives work for assigned initiatives including business process change/improvement, testing, training, and communication.
• Identifies, researches, and troubleshoots a variety of information systems and process issues impacting the overall business operations of the department and division.
• Supports business initiatives through data analysis, identification of implementation barriers and performing user acceptance testing of various systems.
• Functions as a subject matter expert within applicable systems and/or reporting platforms.
• Facilitates meetings and collaborates between various internal departments and external business partners in a positive way to drive cross functional stakeholders to reach agreements and effective solutions.
• Collaborates with staff on process or system issues until full resolution, implementation and/or ongoing business or systems support is achieved and meeting operational needs.
• Prepares and distributes reports and metrics by analyzing and summarizing the information and trends.
• Analyzes and promotes business enhancement efforts with the goal of creating a positive impact on the customer experience and towards creating efficiencies.
• Participates actively in enhancement and implementation efforts to ensure the solution fits the needs of customers both internally and externally.
• Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. 

What you need to succeed

• Bachelor’s degree in business, management, or related field.
• 3 years of business operations, data analysis, requirements gathering, business analysis, or related experience.
• Ability to communicate clearly and professionally in both verbal and written formats.
• Understanding of organizational structure, culture, and how decisions impact various teams.
• Skill in analyzing data, identifying patterns, and drawing logical conclusions.
• Ability to work effectively with others, valuing diverse perspectives and fostering teamwork.
• Proficiency in applying job-specific technical and professional knowledge.
• Capability to identify issues, evaluate options, and implement effective solutions.
• Skilled in planning, organizing, and managing tasks and resources to meet goals and deadlines. 

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Benefits

• Affordable medical, dental and vision coverage accepted throughout the United States
• Employer funded Lifestyle Spending Accounts, Health Savings Accounts and Health Reimbursement Arrangements
• Employer-paid life and disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave
• Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more.

Additional company perks

• Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ.
• Comprehensive learning and development opportunities and an Educational Assistance Program.
• 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
• Employee recognition, community initiative events and yearly company outings.
• Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
• Opportunities to connect through employee committees.

Equal opportunity employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email [email protected].

This job posting will be closed 10/17/2025 at 8:00 a.m. (CT). No further applications will be considered.