Registered Nurse - Outpatient bei North Central Health Care

The Outpatient Registered Nurse Opportunity:

The Registered Nurse (Outpatient) provides clinical nursing support to psychiatric prescribers in an outpatient mental health setting. This role performs the full scope of professional nursing functions, including patient assessment, medication administration, care coordination, and patient education. The RN plays a key role in ensuring continuity and quality of care for individuals with acute and chronic psychiatric conditions, while fostering a safe, therapeutic environment for patients, families, and staff.

Compensation and Benefits:

• The starting pay range for this role is $35.95 - $39.14, based on education and experience.
• This job is full-time and in person, usually working normal business hours Monday – Friday.
• PTO, paid holidays, health insurance, dental insurance, vision insurance, assistance program, and more.
• As a full-time employee of NCHC, you would be eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 6.95% and NCHC will match this at 100% each pay period!

What Qualifies You:

Required:

• Current Registered Nurse licensure with the Wisconsin State Board of Nursing
• Current BLS certification
• Valid Wisconsin driver’s license and auto insurance
• Ability to care for psychiatric patients in a clinic setting.
• Ability to use EMR for tasks such as medication reconciliation, accessing and updating medical/surgical history, family history, and substance use history.
• Ability to administer and document ordered medications following all guidelines as indicated by consent forms.

Preferred:

• Bachelor’s degree in Nursing (BSN)
• More than one year of nursing experience in mental health, psychiatric, or outpatient clinic settings
• Crisis intervention skills
• Experience working with individuals with severe and persistent mental illness

In evaluating candidates for this position, North Central Health Care may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. 

What an Outpatient Registered Nurse does at NCHC:

• Review appointment schedules and maintain timely flow of patients.
• Room patients, obtain and document vital signs, allergies, medications, health history, and screening tools such as PHQ-9.
• Perform medication reconciliation and update EMR with accurate clinical data.
• Administer prescribed medications and injections safely and accurately, ensuring informed consent and proper documentation.
• Monitor patient status, respond to changes in condition, and escalate concerns appropriately.
• Serve as a liaison between patients, psychiatric providers, pharmacies, primary care physicians, and community partners to support continuity of care.
• Manage the nurse telephone line: triage calls, provide patient education, relay provider instructions, and ensure accurate documentation of communications.
• Coordinate internal and external referrals; track progress and communicate updates with patients and providers.
• Communicate appointment reminders, test results, and follow-up instructions through in-person, phone, and electronic channel
• Manage an effective medication refill process, including PDMP review, verification of provider orders, and refill authorization within scope.
• Complete and fax prior authorizations or appeals in collaboration with patients, providers, insurance companies, and pharmacies.
• Maintain accurate, timely, and thorough clinical documentation in EMR in accordance with organizational policy, Joint Commission standards, and legal requirements.
• Complete required forms and paperwork including return-to-work notes, disability forms, consent forms, lab orders, and medication logs.
• Uphold infection prevention protocols, confidentiality, and professional boundaries at all times.
• Ensure compliance with federal, state, and organizational regulations regarding nursing practice and patient rights.
• Support clinic operations by assisting with mail distribution, fax processing, record requests, and other administrative tasks.
• Participate in staff meetings, case discussions, and quality improvement initiatives.
• Provide training and onboarding support for new nursing staff as part of normal duties
• All other duties as assigned.

About North Central Health Care:

Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs approximately 775 professionals in diverse roles across a variety of care and work environments. We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at www.norcen.org/careers to learn more.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.