Adoption Case Manager bei undefined

POSITION SUMMARY

An adoption search and reunion case manager helps people reconnect with birth relatives and navigate the post-adoption process. They conduct both identifying and non-identifying searches for the birth parents of adult adoptees upon request. The adoption search and reunion case manager utilizes social media and other databases to conduct the searches and then, with appropriate permissions, they will connect the adult adoptee and birth parent(s) and help facilitate the process. They may also provide guidance on how to maintain relationships with birth families after a reunion. 

GENERAL RESPONSBILITIES AND DUTIES:

• Provide guidance to adopted persons and birth families on the search process by addressing concerns of both adopted persons who are searching for birth parents or other birth relatives and birth parents who want to locate a child who was adopted.
• Prepare people for adoption search and reunion, explaining the purpose of the search, and obtaining their consent to share information via email, phone and/or certified mail
• Locate and review client file as part of the search process, including adoption records, birth certificates, medical records, court documents, and other relevant databases to identify potential biological family members. 
• Ensure all the required paperwork and consents are completed, ensuring all participants’ rights are protected and verifying identity through documentation and cross-referencing information to ensure accuracy.
• Conduct both identifying and non-identifying searches for birth parents ad adult adoptees using tools such as Locate Plus, Ancestry.com and others
• Maintain good communication with all individuals throughout the search process
• Help people navigate post-reunion relationships with birth families
• Collect and process all client fees associated with searches
• Adhere to state and federal laws regarding adoption records access, respecting privacy concerns, and maintaining confidentiality throughout the search process.
• Keep up to date with state and federal laws regarding adoption records access and disclosure.
• Track all searches and status of completion
• Other duties as assigned by the program supervisor

PQI Functions

• Ensure and monitor the consistent collection of data by direct reports
• Identify patterns and trends of program services
• Compare data outcomes against established agency benchmarks
• Develop and implement improvement plans as needed, eliminating any identified problems
• Use results of data to inform decision making

QUALIFICATIONS:

Bachelor’s degree in the human services field. Master’s degree in clinical field preferred. Experience working with families, experience with adoption preferred