Field Service Technician
Odenton MD Field Service Technician
Description
Field Service Technician
Location: Odenton MD
Atlantic Bingo Supply is a leader in the multi-billion dollar charitable gaming industry. We distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues.
Position Summary
As a Field Service Technician, you will maintain and service electronic Bingo equipment including handheld electronic gaming units, resolve technical issues, ensure 100% customer satisfaction, and assist other Field Service Technicians as necessary. You will service customers in Kentucky and Indiana. Your typical day will begin mid-morning and end in the early evening hours. However, you must have the flexibility to work outside of these hours.
Primary Roles and Responsibilities
• Repair/Maintenance of electronic gaming devices and other Bingo equipment.
• Equipment installation, light mechanical refurbishing, maintain preventative maintenance schedules.
• Customer service via on-site visits and telephone support.
• Assisting in tech sales as needed.
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Requirements
Requirements, Experience and Education• High school diploma / GED equivalent.• Basic electronics, PC knowledge, and networking knowledge.• Microsoft applications and Windows knowledge.Physical Requirements• Ability to lift up to 50lbs. Other Skills/Abilities:• Must be self-motivated, self-sufficient, and able to follow directions.• Must be able to work into the early evening hours and weekends as needed.• Service locations are located throughout Kentucky/Indiana. You must be open to driving distances and periodic overnight stays. Be a Road Warrior!!• A company vehicle is provided. A good driving record must be maintained.• Be safety oriented.
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