Field Supervisor bei Aquatix by Landscape Structures

ABOUT AQUATIX BY LANDSCAPE STRUCTURES  

With more than 30 years of water experience, Aquatix is a leader in water feature and spray park design, fabrication and construction. Pioneering integrated recirculation systems, the company provides a sustainable solution that empowers hours of innovative activity without water consumption limits. Now we're entering a whole new dimension. By joining forces with leading playground equipment manufacturer Landscape Structures Inc., Aquatix will apply the ground-breaking design and innovation they are known for to the creation of imaginative new water experiences.

POSITION SUMMARY

This role is primarily responsible for traveling to project worksites to assist in installation, provide technical support, and perform Start-up and Training for  Aquatix projects. With every project, the goal is to ensure customer satisfaction. Learn, teach, coach and assist others as needed.

VALUES 

• Innovation 
• Commitment & Passion 
• Integrity 
• Team & Relationships 

DUTIES AND RESPONSIBILITIES

• Ensures all aspects of Aquatix installations and maintenance are carried out under our quality guidelines and installation specifications. 
• Collaborate with design and engineering as needed, installation review, and client communications
• Lead and facilitate structure and mechanical systems fabrication. 
• Reviews schedule, job installation sequence, and project coordination professionally with client, general contractor, and project management/ Rep Partner.  
• Facilitate planning and assessment for onsite work with the general contractor and project management/ Rep Partner.
• Provide technical support regarding installations, mechanical systems operation and feature operation. 
• Provide support and guidance to installers.
• Provide Start-up and training services for projects. 
• Ensure all needed travel arrangements for flights, hotels, car, per diem, etc.
• At project completion organize documents for a job file with a site report, training log, and customer acceptance. 
• Ability to perform proper root cause analysis and troubleshooting to solve system operational issues. 
• Ensure successful resolution of rep and customer issues while being financially responsible. 
• Provide exceptional service and exceed the needs for the customer. 
• Communicate rep and customer feedback and ideas to the leadership team. 
• When not travelling, assist with shop floor activities such as fabrication, crating, testing, etc. as needed. 
• Other duties as assigned. 

ATTRIBUTES 

• Ability to build and maintain relationships with internal teams and external sales representatives (Reps), installers and clients. 
• Ability to ask the right questions to understand a situation/ problem, seeking win-win solutions, think broadly. 
• Ability to analyze, problem-solve and make decisions based on experience and independent judgment often with limited information and time.
• Ability to read blueprints and construction prints to aid in answering questions regarding product or site installation remotely. 
• Good mechanical mindset and technical aptitude with ability to read and interpret drawings and blueprints. 
• Good understanding of safe work practices in a construction environment.
• Good conflict resolution skills. 
• Strong verbal and written communication skills for different levels of professionals, customer, and internal staff. 
• Independent, dependable, resourceful, and self-motivated.
• Continues improvement mindset.
• Ability to multitask and take action quickly. 
• Strong attention to detail and organizational skills. 

QUALIFICATIONS

• High School Degree or GED required; Two-year AA Degree preferred
• Valid Driver's License required.
• Demonstrated leadership and team building skills with 3+ years of supervisory experience.
• Manufacturing background is a plus. 
• Experience in general construction and installation projects. 
• Ability to travel (drive, fly, etc.) 50% of time and up to 100% during peak season.
• Must be able to lift up to 50 pounds
• Must maintain a dependable and reliable work schedule and attendance record.
• Must possess and maintain a valid driver’s license and be able to successfully pass a Motor Vehicle Record (MVR) check

ENVIRONMENTAL AND HAZARDOUS CHEMICAL RESPONSE/EXPOSURE

Awareness Level:

• Use and comply with Safety data Sheets (SDS)
• Knowledge of aspects and impacts for work area. 
• Identify and report environmental incidents.
• Comply with environmental and safety regulations. 
• Follow job-specific instructions related to environmental aspects. 
  

The target hourly range is $29.00 - $34.00, depending upon qualifications and experience. Expanded pay ranges may be available for growth and advancement opportunities. In addition to hourly pay, the compensation package also includes eligibility for profit-sharing and monthly bonus opportunity. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical, dental, vision, life, and disability benefits; paid time off and paid holidays; 401(k) retirement plan and employee stock ownership plan.