Operations Director bei Ride Connection

Ride Connection, a well-respected nonprofit organization based in Portland, Oregon, is launching a new venture—Evergreen Ambulance Service. We are seeking a visionary Operations Director to help build and lead this service from the ground up, providing safe, reliable, and patient-centered non-emergency ambulance transportation.

This is a unique opportunity to combine the excitement of starting a new service with the stability and reputation of an established nonprofit. The Operations Director will shape the foundation of Evergreen Ambulance Service, ensuring strong operations, clinical excellence, financial sustainability, and community trust.

Why Join Evergreen and Ride Connection?

Ride Connection has been delivering safe, accessible, and compassionate transportation solutions in the Portland region for more than three decades. With Evergreen Ambulance Service, we are expanding our mission to provide high-quality ambulance transport that fills an important community need.

As Operations Director, you won’t just be managing an existing service—you’ll be building a new program, developing systems, leading staff, and fostering partnerships that will define its long-term success. This role is ideal for a leader who thrives in an entrepreneurial environment while valuing the collaboration, support, and mission-driven culture of a trusted nonprofit.

What You’ll Do

• Lead the launch and ongoing operations of Evergreen Ambulance Service.
• Design and implement strategies for growth, quality, and financial sustainability.
• Partner with Ride Connection leadership and the Medical Director to ensure clinical excellence and regulatory compliance.
• Oversee budgets, contracts, and performance targets while identifying opportunities for innovation and expansion.
• Recruit, mentor, and support staff through training, coaching, and workforce development.
• Build strong relationships with community partners and stakeholders to expand impact and establish Evergreen as a trusted service provider.

What We’re Looking For

• Bachelor’s degree in Paramedicine, Business/Healthcare Administration, Emergency Preparedness, or related field.
• Minimum of 5 years of healthcare or ambulance operations experience, with at least 3 years in leadership.
• Current NREMT certification and Oregon EMT license (required).
• Demonstrated ability to launch or scale programs, manage complex operations, and deliver measurable results.
• Excellent communication, collaboration, and problem-solving skills.
• Valid Oregon Driver’s License and BLS certification (American Heart Association or Red Cross).

Preferred qualifications include:

• Master’s degree or advanced certifications (CAM, CEM, etc.).
• Experience in start-up or program development environments.
• Strong background in budget management, contracts, and revenue-generating strategies.
• Familiarity with state and federal ambulance regulations and healthcare operations.

Physical Requirements

This role includes operational oversight and, at times, hands-on field involvement, which may involve:

• Lifting and carrying equipment and assisting with patient transport.
• Driving an ambulance safely in varied conditions.
• Performing fine motor skills and clinical tasks in fast-moving, high-pressure environments.

What We Offer

• The rare chance to build a new ambulance service from the ground up while supported by a respected nonprofit with 30+ years of success.
• A collaborative and mission-driven work environment.
• The opportunity to leave a lasting legacy in shaping the future of ambulance services for the community.

Apply today and help us build something extraordinary.

For More Information and to Apply

Please contact:

Brian Lacroix, Executive Advisor
 Cambridge Consulting Group
 651-775-6677
[email protected]