CoE and Process Director bei Computershare

Location: Bristol, UK (Hybrid) 

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our culture of flexible working at computershare.com/flex.

We give you a world of potential

Ready to shape the future of global procurement? Join us as CoE and Process Director in Bristol, where you’ll lead strategic initiatives, drive process excellence, and ensure compliance across a truly international organization.

A role you will love

This role leads a global center of excellence to standardize Source-to-Pay processes, ensuring strong controls and preventing value-leakage. You will oversee global procurement operations, drive continuous improvement, and develop strategies for compliance, risk management, and performance metrics. Partnering with key stakeholders—including Risk, Legal, and Audit—you’ll define a unified approach to governance while leveraging technology to enhance automation and efficiency. Additionally, you’ll build and manage a high-performing team, shaping best practices and driving process transformation across the organization.

Some of your key responsibilities will include:  

• Lead Global Process Excellence: Implement and manage the Centre of Excellence to transform the end-to-end Source-to-Pay (S2P) process, ensuring compliance, governance, and continuous improvement. 
• Drive Compliance & Performance: Define KPIs, monitor metrics, and enforce policies such as No-PO No-Pay. Continuously review and optimize procurement policies, procedures, and controls. 
• Contract & Data Management: Oversee contract lifecycle management, maintain a centralized repository, and ensure data quality, security, and reporting for key initiatives (e.g., NetZero, diversity). 
• Analytics & Strategy: Deliver spend analytics, market insights, and supplier onboarding strategies to support global category plans. 
• Collaboration & Governance: Partner with Legal, Finance, Tax, and Risk teams to standardize templates, clauses, and supplier due diligence processes globally. 
• Technology & Training: Drive adoption of Oracle P2P roadmap, implement procurement tools, and provide training to stakeholders. 
• Special Projects: Lead initiatives such as global travel policy implementation, system migrations, and process improvement projects.

What will you bring to the role?   

You’ll bring a proven track record of strategic leadership in procurement, with the ability to influence outcomes, drive compliance, and deliver measurable results on a global scale. Your expertise will combine deep functional knowledge with strong leadership skills to shape processes, lead change, and inspire high-performing teams.

Other key skills required for the role include:

• Strong knowledge of procurement strategies, regulatory frameworks, and compliance standards 
• Experience developing and implementing global procurement metrics and controls 
• Proven ability to lead large-scale change initiatives and complex projects 
• Expertise in enterprise risk management, Third Party Risk Management, and business continuity planning 
• Broad understanding of legislative and regulatory requirements and standard contractual terms to mitigate risk 
• Demonstrated success in leading and motivating geographically dispersed teams 
• Advanced problem-solving skills, including scenario modeling and conceptual thinking 
• Exceptional ability to influence senior stakeholders and represent procurement at the highest levels 
• Bachelor’s degree in Supply Chain, Finance, Economics, or related field
• Project management experience and preferably industry certifications such as FCIPS, CIPS, IACCM, or CPSM

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Company

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