Host, Finger Lakes Gaming bei Delaware North

Overview:

Delaware North Sportservice is hiring a part-time Restaurant host to join our team at Finger Lakes Gaming in Farmington, New York. In this fast paced and exciting environment, no two days will be the same. As a Host, you will provide guest service; meet and greet all guests that enter the Vineyard Buffet. Provide exceptional guest service.

Additional Details:

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Unit Description:

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Responsibilities:

• Greet guests in a friendly and welcoming manner
• Assist with needs of Guests upon arrival
• Seat guests utilize the seating chart unless a guest has a special request
• Assist server clearing tables, rolling silverware
• Maintain a safe work and Guest environment
• Demonstrates skill in dealing with customer complaints, using active listening skills to control difficult situations and maintain guest goodwill
• Other duties as assigned

Qualifications:

• High school diploma/GED/TASC preferred

• Prior experience in guest service environment preferred

• Excellent guest service skills

• Attentive and detailed oriented

• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously

Physical Requirements:

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners
• Frequent walking, bending, lifting, reaching, and stretching
• Ability to lift and carry up to 30 lbs
• Visual acuity and hearing are sufficient to read seating chart and communicate with guest

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