Pharmacist bei RiverStone Health

Working title:  Retail Pharmacist 

Classification title: Pharmacists                        

Division:  Pharmacy

Program:  Pharmacy

Reports to:   Pharmacy Manager  

FLSA status: Non-Exempt: PRN

Wage Range: 

RiverStone Health:

Serving the Yellowstone County community and south-central Montana for nearly 50 years, RiverStone Health is an essential provider of personal and public health services. Health, Education, Leadership and Protection – HELP is what we do.  From medical, dental and behavioral healthcare; home care and hospice; public health services like immunizations, WIC, health promotion and restaurant inspections; and educating the next generation of health professionals, our expertise spans all ages and stages of life. 

Underlying principles of access, affordability, compassion and quality in all interactions, RiverStone Health improves life, health and safety for all of the communities we serve.

Division and Program Overview: 

RiverStone Health Clinics are here for everyone. It doesn’t matter how much you earn, whether you have health insurance, or whether you’ve managed to take good care of your health in the past. Our healthcare providers work as a team to provide the best possible care for you and your family.  Our patients are at the center of the partnership we build with you and your family. Same day appointments for minor injuries or illnesses often mean you can avoid the expense of emergency department visits.  In addition to our main Clinic in Billings, we have satellite Clinics in Bridger, Joliet, Worden and school-based clinics at Orchard Elementary School and Medicine Crow Middle School open to all students in Billings Public Schools and their families.

RiverStone Health Pharmacy is conveniently located inside of our Clinic, which enables customers to get medications immediately after a medical appointment without having to go to another location. In addition to filling prescriptions, our pharmacists counsel patients on medication, check for ways medications may interact and contribute to patients’ overall knowledge about their health.  Our pharmacy staff is also trained to assist patients with access to medications utilizing various organizations, community and manufacturer-sponsored programs. 

Job Summary:

The Staff Pharmacist is responsible for performing and overseeing the day-to-day operations in the retail pharmacy.  This includes supervising technicians, interns and/or students, verifying and dispensing prescriptions for medications and Durable Medical Equipment (DME), providing medication/equipment related education to patients and/or clinic staff and maintaining the integrity of the various patient assistance programs administered through the pharmacy.

Essential Functions/Major Duties and Responsibilities:

A.   Retail Pharmacy Duties                                                                                   95%

• Perform prospective drug utilization reviews to assess potential drug interactions, drug allergies, therapeutic duplications, correct drug and appropriate dose, patient compliance, etc.

• Provide direct supervision of the preparation and dispensing of pharmaceuticals and Durable Medical Equipment (DME) by the pharmacy technicians and/or pharmacy interns and students.

• Understand and maintain the integrity of the retail pharmacy’s various programs, including 340B, ADAP, and retail medications.

• Offer counseling/patient education on all new medications/DME supplies and as needed on refilled medications.

• Provide information and advice regarding drug interactions, side effects, dosage, adherence and proper medication storage.

• Collaborate with other health care professionals to plan, monitor, review, or evaluate the quality or effectiveness of drugs or drug regimens.

• Offer health promotion or prevention activities, such as training people to use blood pressure devices or diabetes monitors.

• Create telephone encounters, look up pertinent information and scan documents into the clinic electronic health record as needed.

• Document medication-related information accurately and appropriately in the clinic electronic health record.

• Utilize approved standing orders and collaborative practice agreements.

• Oversee operation of cash registers, credit card processing and pharmacy point-of-sale system to accurately check out patients.

• Monitors all pharmacy inventories for over or under-stocked medications/DME and expiration dates.

• Maintains accurate prescription records according to state and federal laws and regulations.

• Maintains compliance with applicable policies, procedures, pharmacy laws and regulations, and accreditation/licensure requirements.

• Ensure the security of the pharmacy and safe/appropriate storage of medications/DME, including refrigerated medications.

• Support orientation and training as well as continuous learning for pharmacy technicians, to ensure effective and efficient pharmacy operation. Identify areas for improvement and participate with Pharmacy Manager to develop and implement solutions.

Non-Essential Functions/Other duties as assigned                            ≥5%

• Perform other duties as assigned in support of RiverStone Health’s mission and goals.

Education and Experience: 

Minimum Qualifications

• Bachelor’s degree from accredited School of Pharmacy required; PharmD preferred;

Preferred Qualifications:

• Experience in a retail pharmacy

Required Certificates, Licenses, Registrations:

• Current and active license as a pharmacist in the State of Montana;

• Basic Life Support certification

Knowledge, Skills, and Abilities: 

• Comprehensive knowledge of pharmacotherapy
• Comprehensive knowledge of standards for pharmacists
• Ability to use or quickly learn various computer software programs
• Develop a base understanding of the retail pharmacy’s various patient assistance programs in order to efficiently help patients with access issues
• High degree of detail-oriented level of skill
• Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality
• Ability to work collaboratively and maintain a positive work environment
• Excellent communication skills to ensure efficiencies and quality customer service

Customer Service Excellence: 

• Doing things right the first time

• Making people feel welcome

• Showing respect for each customer

• Anticipating customer needs and concerns

• Keeping customers informed

• Helping and going the extra mile

• Responding quickly

• Protecting privacy and confidentiality

• Demonstrating proper telephone etiquette

• Taking responsibility for handling complaints

• Being professional

• Taking ownership of your attitude toward Service Excellence.

Supervision: 

• None

Physical Demands and Working Conditions:

• Work is mainly performed in a clinic setting.

• Standing, bending, sitting, lifting required.

• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrates injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

Freedom to Act & Decision Making:

• Work is structured by public health regulations and established medical practices.

• Decisions directly affect the quality of services provided to the public.

Communications & Networking:

• Daily written and verbal communication with patients, patient family members, co-workers and providers.

• Works directly with other team members to provide quality customer service for patients and customers.

Budget & Resource Management: 

• None