Director, Agentic Innovation - Partnerships bei American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, the Corporate & B2B Product Management (CBPM) organization was created to bring together all core corporate payment products under one cohesive product-line strategy. The team is focused on building best-in-class payment experience and capabilities to meet the evolving needs of our Global & Large and Middle Market customers. 

AI is reshaping today’s commerce journeys and the experience our commercial customers wat to have. The Global Commercial Services Agentic Innovation & Partnerships team is responsible for leading the strategy and execution of GCS’s key initiatives, partnerships and products for agentic commerce.

How will you make an impact in this role?

As Director, you will help lead GCS through this agentic commercial and payments evolution. You will work across the enterprise to build and maintain best in class partnerships with pivotal players in AI and other areas of digital innovation and drive leadership in this space for GCS’s strategic objectives.

You will evaluate and build partnership opportunities, lead major contract negotiations and help define the future product roadmap. You will collaborate extensively with the GCS Product Development team and a broad range of internal stakeholders across Digital Labs, Strategic Partnerships, Enterprise Strategy, Network, and GCO, in addition to managing senior-level relationships at external partners.

Responsibilities:

• Lead the partner evaluation and strategic alignment to prioritize partners, including AI companies, treasury services etc.
• Lead the end-to-end contract negotiations with new partners and new relationships with existing partners, collaborating with other key partner relationship holders (Tech, SP, GCG)
• Contribute to the cross-enterprise agentic ai effort, ensuring alignment and accountability across functional teams
• Coordinate and connect the dots across supporting GCS workstreams, including product development, roadmap prioritization, policy and contractual implications
• Regularly contribute to and present updates to leadership
• Be a thought leader on the evolving AI and payments landscapes to identify new partnership opportunities, drive the strategic roadmap of existing partnerships, and monitor the competition

Qualifications:

• Exceptional interpersonal, communication and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels and external partners
• Experience managing end-to-end external partner relationships, owning the day to day as well as driving longer term partner strategies
• Understanding of partnership contracts and experience negotiating large enterprise deals
• Experience leading high performing teams, proven track record as a thoughtful and development-focused people leader
• Creative problem-solving skills and comfort operating with imperfect information
• Strategic thinker with a savviness for new tech, connecting the dots, and thinking three steps ahead
• Must have strong interest in AI and familiarity with key players and commercial-facing products
• Thrives in fast-paced, innovation-focused environment with strong sense of ownership and accountability.

• Experience leading high performing teams, proven track record as a thoughtful and development-focused people leader 

   

Preferred Qualifications

• Bachelor's Degree

%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ESalary Range: %24144,250.00 to %24256,250.00 annually + bonus + equity (if applicable) + benefits%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones%27 physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ECompetitive base salaries%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EBonus incentives%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E6% Company Match on retirement savings plan%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFree financial coaching and financial well-being support%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EComprehensive medical, dental, vision, life insurance, and disability benefits%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFree and confidential counseling support through our Healthy Minds program%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ECareer development and training opportunities%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFor a full list of Team Amex benefits, visit our %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.americanexpress.com/en-us/colleagues/benefits%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cu%3EColleague Benefits Site%3C/u%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. 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