Bed Management Specialist (Part-time | 8 Hours Per Week) bei CN Hospital (Main Campus)
CN Hospital (Main Campus) · Washington, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Washington
Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
2 years related experience. Experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening and charge posting. (Required)
Functional Accountabilities
Technical Responsibilities
Organizational Accountabilities
Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety
High School Diploma or GED (Required)
Minimum Work Experience
2 years related experience. Experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening and charge posting. (Required)
Functional Accountabilities
Technical Responsibilities
- Assign beds to patients in accordance with established criteria in the “Accommodation Policy”.
- Change the accommodation code for all transfers that cannot be accommodated (i.e. A request for transfer is received for an ICU patient for an IMC bed but patient cannot be moved. Accommodation code must be changed in the HBOC/Star Application.
- Assign beds within 15 minutes of patient’s arrival to floor4 . Notify AD of Direct Admissions Update Cerner Application when an Emergency Room Patient is admitted.
- Communicate with the AD/Unit if unable to accommodate patient within 15 minutes.
- Collaborate Insurance Verification to insure reimbursement criteria are met (i.e. evs, rte, faxing face sheets).
- Refer direct admits to Insurance Verification for processing.
- Contact AD in regard to inpatient transfers from other hospitals.
- Respond to telephone request for beds and complete information on Request for Admission Forms. (I.e. date and time of request, time bed assigned reason for cancellation, contact person).
- Admit NICU babies as quickly as possible
- Maintain waiting list of patients to be admitted. (Keep physicians and patients aware of admits status
- Complete Quality Assurance (QA) Reports on a daily basis. (i.e. RMB charges and outpatient in bed 23 hours, monitor OPO bed in the ED).
- Ensure all applicable Admission forms are completed in their entirety.
- Function as a Registrar when requested.
- Meet or exceed hospital/department. “Service Excellence” standards as outlined by CNMC.
- Meet or exceed hospital/department telephone etiquette standards.
- Answer the phone within 3 rings.
- Assume responsibility for any call answered to completion of request; ask permission to place callers on hold or transfer their calls; thank the caller for calling CNMC.
- Assist with interpreter services when possible.
- Maintain composure during difficult situations; exhibit sensitivity and good judgment when resolving patient problems and referr issues to the department manager .
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
- x
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
