Security Officer - Waldorf Astoria New York bei Waldorf Astoria New York

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Security Officer to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

As a Security Officer, you will play a critical role in ensuring the safety and security of both guests and team members, while contributing to a secure and peaceful environment throughout the hotel property. Your attention to detail and proactive approach will support our goal of achieving Forbes 5-Star status by creating a safe and welcoming atmosphere where guests feel at ease. You will take pride in providing exemplary service, engaging with guests in a refined and genuine manner, anticipating their needs, and ensuring that their security concerns are handled promptly and discreetly. Your presence and vigilance will contribute to an exceptional guest experience and reinforce the hotel’s commitment to both luxury and safety.

What will I be doing?

As a Security Officer, you will be responsible for performing the following tasks to the highest standards:

• Patrol both the interior and exterior of the hotel property, observing and identifying potential safety and security risks, as well as any undesirable conditions.
• Respond promptly to emergency situations, including safety hazards, fires, medical emergencies, and threats to life or property, ensuring a calm and efficient resolution.
• Promote and enforce safe work practices for both team members and guests to maintain a secure environment.
• Initiate preliminary investigations into incidents, ensuring all details are gathered accurately.
• Write detailed reports and ensure the accuracy of necessary documentation, maintaining thorough records.
• Address and resolve guest inquiries, concerns, and requests in a timely, friendly, and professional manner, always engaging with guests with refinement and a genuine interest in their safety and comfort.
• Anticipate and address guest security needs in a discreet, proactive manner, ensuring a seamless experience.

The rate of pay for this role is $30.3017- $40.4023 Per Hour and is based on applicable and specialized experience.

%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cb%3EWhat are we looking for?%3C/b%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EWe are looking for a Security Officer who is dedicated to upholding the highest standards of safety and security while delivering exceptional service aligned with our goal of achieving Forbes 5-Star recognition. This role requires someone who approaches every guest interaction with refinement, attentiveness, and a genuine sense of interest in ensuring their well-being. The ideal candidate will be vigilant, proactive, and poised, with the ability to handle emergency situations with calm and professionalism. You will contribute to the hotel%26rsquo;s reputation for safety, luxury, and extraordinary service while ensuring that all team members and guests feel secure and well cared for.%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EThe following reflects the required and / or preferred certificates, licensures, and experience:%3C/span%3E%3C/p%3E%0A%3Cul data-start=%22783%22 data-end=%221971%22%3E%0A%3Cli data-start=%22783%22 data-end=%22830%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EValid FLSD %26ndash; COF %26ndash; T89 License is required.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%22831%22 data-end=%22900%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EOSHA General Industry Authorized Trainer certification preferred.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%22901%22 data-end=%22973%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ECLSD (Certified Loss Prevention Specialist) certification preferred.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%22974%22 data-end=%221042%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ECPP (Certified Protection Professional) certification preferred.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221043%22 data-end=%221165%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EA keen eye for detail with the ability to identify potential security risks and safety hazards quickly and accurately.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221166%22 data-end=%221300%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EA proactive, vigilant approach to maintaining a secure environment while still delivering friendly and professional guest service.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221301%22 data-end=%221396%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EAbility to handle high-pressure situations calmly and efficiently, ensuring a safe outcome.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221397%22 data-end=%221532%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EStrong communication skills, with the ability to interact with both guests and team members in a courteous and professional manner.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221533%22 data-end=%221672%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EA refined demeanor with the ability to engage guests in a genuine, approachable, and calm manner, ensuring they feel secure and valued.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221673%22 data-end=%221754%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EA commitment to confidentiality, professionalism, and high ethical standards.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221755%22 data-end=%221877%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EAbility to work independently, showing initiative and responsibility in managing security-related tasks and incidents.%3C/span%3E%3C/li%3E%0A%3Cli data-start=%221878%22 data-end=%221971%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EFlexibility to work various shifts, including nights, weekends, and holidays as required.%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ESince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EHospitality - We%27re passionate about delivering exceptional guest experiences.%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EIntegrity - We do the right thing, all the time.%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ELeadership - We%27re leaders in our industry and in our communities.%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ETeamwork - We%27re team players in everything we do.%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EOwnership - We%27re the owners of our actions and decisions.%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ENow - We operate with a sense of urgency and discipline%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EIn addition, we look for the demonstration of the following key attributes:%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EQuality%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EProductivity%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EDependability%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ECustomer Focus%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EAdaptability%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cb%3EWhat will it be like to work for Hilton?%3C/b%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its %3Ca href=%22http://jobs.hiltonworldwide.com/our-brands/index.php%22 target=%22_blank%22 rel=%22noopener%22%3Eglobal brands%3C/a%3E.%26nbsp; Our vision %26ldquo;to fill the earth with the light and warmth of hospitality%26rdquo; unites us as a team to create remarkable hospitality experiences around the world every day.%26nbsp; And, our amazing Team Members are at the heart of it all!%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cb%3E%3Cspan style=%22color: black;%22%3EThe Benefits%26nbsp;%3C/span%3E%3C/b%3E%3Cspan style=%22color: black;%22%3E%26ndash; Hilton is proud to have an award-winning workplace culture ranking%26nbsp;%3C/span%3E%3Ca href=%22https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023%22%3E%3Cspan style=%22color: rgb(4, 95, 171);%22%3E#1 World%27s Best Workplace by Great Place To Work %26amp; Fortune%3C/span%3E%3C/a%3E%3Cb%3E%3Cspan style=%22color: black;%22%3E%26nbsp;%3C/span%3E%3C/b%3E%3Cspan style=%22color: black; background: white;%22%3EWe support the mental and physical wellbeing of all Team Members so they can Thrive%26nbsp;personally and professionally%26nbsp;in a diverse and inclusive environment, thanks to innovative programs and benefits.%26nbsp;%3C/span%3E%3Cspan style=%22color: black;%22%3EHilton offers its eligible team members a comprehensive benefits package including:%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cul type=%22disc%22%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3EAccess to your pay when you need it through DailyPay%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3EMedical Insurance Coverage %26ndash;%3Ci%3E%26nbsp;for you and your family%3C/i%3E%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3EMental Health Resources%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3EBest-in-Class Paid Time Off (PTO)%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3EGo Hilton travel discount program%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3ESupportive parental leave%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3EMatching 401(k)%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3EEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Ca href=%22https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education%22%3E%3Cspan style=%22color: rgb(4, 95, 171); background: white;%22%3EDebt-free education%3C/span%3E%3C/a%3E%3Cspan style=%22background: white;%22%3E:%26nbsp;Access to a wide variety of educational credentials%26nbsp;%3Ci%3E(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)%3C/i%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22background: white;%22%3ECareer growth and development%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ETeam Member Resource Groups%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22color: black; mso-margin-top-alt: auto; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white; vertical-align: middle;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3ERecognition and rewards programs%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Ci%3E%3Cspan style=%22color: black; background: white;%22%3E%26nbsp;*%3C/span%3E%3C/i%3E%3Ci%3E%3Cspan style=%22color: black;%22%3EAvailable benefits may vary depending upon property-specific terms and conditions of employment.%3C/span%3E%3C/i%3E%3C/span%3E%3C/span%3E%3C/p%3E Jetzt bewerben