Analyst, Commercial Acquisition bei American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Analyst, Commercial Acquisition

As a member of the New Card Acquisition Team, the Analyst, Commercial Acquisition will contribute to the success of our Commercial Card portfolios across our prospect channels and account set up journeys. This will include working closely with the Manager Corporate Account Acquisition for the ownership of our Corporate Card prospect site content, support for our SME and Corporate Sales colleagues, and oversight of our Corporate Card application and onboarding processes.

The ideal candidate will have a passion for marketing and process improvements, excellent analytical skills, and an aptitude towards innovation. They will require strong collaboration skills, working in close partnership with our Corporate Product, Risk Management, Implementation Sales and Account Development colleagues, along with our broader New Card Acquisition Team. 

Responsibilities will include:

• Supporting acquisition strategies across our Corporate Card Products, including offers, target audiences and prospect facing product positioning.
• Overseeing and driving strategic change across our Corporate Card Application and Onboarding journeys to improve the speed to market and overall client experience. 
• Analyzing results and summarizing key findings to drive strategic recommendations.
• Monitoring the competitive environment to ensure our products are positioned for success in the Canadian market.
• Identifying opportunities for process improvement and efficiencies in the Corporate Onboarding process.
• Providing continuous updates and communication on process changes, content and insights.
• Collaborating with product, marketing and other key stakeholders to improve the client acquisition journey.

Qualifications

• Experience in Marketing or Sales is preferred.
• Strong strategic and analytical skills.
• Desire to collaborate with a demonstrated ability to thrive within a highly matrixed organization.
• Proven ability to drive results while managing multiple projects in a fast-paced, deadline driven environment.
• Excellent written and verbal communication skills with strong executive presence and proven ability to rally others around a vision.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”).   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.