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Operations Analyst (All Genders) bei zooplus SE

zooplus SE · Munich, Deutschland · Hybrid

Jetzt bewerben
Company Description:

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description:
  • Translate complex operational questions into structured analytical problems

  • Develop and apply models to support decision-making in areas such as strategic network design, lead time optimization, tactical and capacity planning

  • Analyze large, diverse datasets to identify trends, simulate scenarios, and evaluate trade-offs (cost, lead time, service level)

  • Make intelligent assumptions where data is incomplete; ensure robust and practical solutions

  • Design and build dashboards, visualizations, and prototype tools to support strategic decisions

  • Execute deep-dive and ad-hoc analyses to support both day-to-day operations and long-term initiatives

  • Create and enhance scalable decision-support tools tailored to e-commerce and supply chain needs

  • Collaborate cross-functionally with stakeholders to understand business requirements and deliver actionable insights

  • Communicate complex findings clearly to both technical and non-technical audiences

  • Contribute to the continuous improvement of analytics capabilities and operational excellence initiatives

Qualifications:
  • University degree in Industrial Engineering, Operations Research, Supply Chain Management, Applied Mathematics, Data Science, or a related field

  • Proficiency in Python, SQL, and Excel

  • Experience in developing models, dashboards, and decision-support tools for logistics or e-commerce use cases

  • Solid understanding of analytical methods; interest or experience in optimization, simulation, or statistical modeling

  • Familiarity with optimization tools such as Gurobi or CPLEX is a plus

  • Strong data analysis skills, including handling large datasets and drawing actionable insights

  • Ability to work independently on complex analytical tasks and contribute to cross-functional projects

  • Strong communication skills, with the ability to clearly present analytical findings to technical and non-technical stakeholders

  • Team-oriented mindset with the ability to manage multiple tasks in a dynamic environment

  • Fluent in English

Additional Information:

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

Jetzt bewerben

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