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Customer Service Representative - Leach Animal Hospital bei Encore Vet Group

Encore Vet Group · Mashpee, Vereinigte Staaten Von Amerika · Onsite

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Overview:

Be the first smile they see. The voice they trust. The heart of our front desk.

 
At Leach Animal Hospital, we’re more than just a veterinary clinic, we’re a team that leads with compassion, connection, and care. We’re looking for a Full-Time or Part-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk.
 
We’re a well-established, fast-paced hospital with deep roots in our community and a commitment to delivering progressive, high-quality care. If you're looking to join a team where collaboration, support, and fun go hand-in-hand with exceptional medicine, you’ve found the right place.
 
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Why You'll Love Us:
  • Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion. 
  • Loyal Clients, Lasting Bonds - Our clients trust us because we take the time to listen, educate, and care. We’ve built strong, lasting relationships in Mashpee by putting pets and their people first. 
  • Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together.
What You'll Be Doing
  • Greeting clients with warmth and professionalism, in person and on the phone.
  • Scheduling appointments and managing daily workflow.
  • Answering questions and providing clear, compassionate client education.
  • Maintaining accurate records and updating patient files.
  • Supporting the veterinary team with communication and coordination.
  • Processing payments and checking clients in and out.
  • Helping to ensure a calm, organized, and welcoming lobby experience.
You’re a Great Fit If You..
  • Have 2+ years of veterinary client service experience

  • A people person who loves to create great experiences from the first phone call to the final tail wag.
  • Organized and detail-obsessed, keeping appointments, records, and communication running smoothly.
  • A master multitasker who stays cool and kind even during the busiest times.
  • Tech-savvy and confident navigating digital systems and patient charts.
  • Calm, clear, and compassionate, especially when pet parents are stressed.
  • Eager to grow your skills in a hospital that values professional development and team culture.
 
The Perks + Benefits
  • Competitive pay, based on experience 
  • Medical, dental, vision, and life insurance (some plans include free outpatient mental health care) 
  • Generous CE allowance + paid CE time 
  • Uniform allowance 
  • Pet care discounts for your personal pets 
  • PTO, floating holidays, parental leave, and military leave 
  • A robust Employee Assistance Program (from finances to wellness and everything in between) 
  • Access to Encore Vet Group’s library of training, CE, and career development resources 
  • A 401(k) with up to 5% company match 

Want to work somewhere you can grow, belong, and be part of something special? Apply today!

 

Check us out here: www.leachanimalhospital.com

 

Leach Animal Hospital is proud to be partnered by Encore Vet Group – see what that means for you: www.encorevet.com

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Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.

 

Jetzt bewerben

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