Technology Consultant – Computer Technology Services bei Duquesne University

Salary:               Commensurate with experience
Benefits:            Generousbenefits include paid time off including holidays and vacation, retirementmatch, and tuition remission for employee and dependents.  Details at www.duq.edu/benefits
Location:          Computer Technology Services
Position Status:       Full-time                                            
Hours:                     Varied
Position Number:   436413/10-1105              
FLSA Status:           Exempt  

POSITIONSUMMARY:

The Technology Consultant serves as a strategic advisor and technologyliaison for the Duquesne University community, including faculty, staff, andstudents. This role is responsible for providing expert consultation,conducting market research, and developing tailored technology solutions thatsupport academic and administrative initiatives. The Technology Consultantexercises independent judgment in recommending products and assists in theprocurement processes. This position requires a high level of technicalknowledge, customer engagement, and contributing directly to the strategicgoals of the Technology Sales at the TechHub.

DUTIES ANDRESPONSIBILITIES:

Provides expert consultation to university stakeholders on technologysolutions, including hardware, software, and peripherals.

Perform researchon vendor offerings and collaborate with technology partners to identifyoptimal pricing, value, and procurement strategies.

Develops andpresents formal quotes and proposals tailored to departmental and individualneeds.
Analyzesinventory trends and assist in strategic purchasing decisions to optimize storeperformance.

Oversees thecoordination of product deliveries, special orders, and repair services,ensuring timely and accurate fulfillment.

Manages technology and catalog for internal and external customers on ecommercesites, such as Unimarket and Cashnet.

Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

Bachelor’s degree in technology, business, sales or a related field from anaccredited institution.
Minimum of 2 years of professionalexperience in retail, technology consulting, or customer service.

Minimum of 2 years of professional experience in retail, technology consulting,or customer service.

Preferredqualifications:

Experience working in higher education.

Alternately, the successful candidate may possess any equivalent combination ofexperience and training, which provides the knowledge, skills and abilitiesrequired to perform the essential job functions. This includes, but is notlimited to, the following: 

Strong organizational skills, attentionto detail, and ability to prioritize effectively.

Demonstrated ability to work independently and manage multiple projects withminimal supervision.

Strongorganizational skills, attention to detail, and ability to prioritizeeffectively.

Excellent writtenand verbal communication skills.

Ability tounderstand technical requirements and communicate recommendations tonon-technical audiences.

Flexibility towork evenings and weekends during peak University events (e.g., studentmove-in, orientations).

Experience withITSM tools and remote support technologies

Ability to establish and maintain effective working relationships with theUniversity Community.

Ability and willingness to contribute actively to the mission of the Universityand to respect the Spiritan Catholic identity of Duquesne University.  Themission is implemented through a commitment to academic excellence, a spirit ofservice, moral and spiritual values, sensitivity to world concerns, and an ecumenicalcampus community.

APPLICATIONINSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact informationfor three professional references.

Duquesne University was founded in 1878 by its sponsoring religious community,the Congregation of the Holy Spirit.  Duquesne University is Catholic inmission and ecumenical in spirit.  Motivated by its Catholic identity,Duquesne values equality of opportunity both as an educational institution andas an employer.