Technology Support Technician bei None

Position: Technology Support Technician
Department: Information Technology
Status: Full-Time, Non-Exempt
Location: Hawaiʻi Island

Starting Pay: $24.65 per hour-Final compensation is based on skillset and experience.

Are you passionate about technology and community health? Do you thrive in a dynamic environment where your skills directly support life-changing services? If so, we invite you to apply for our Technology Support Technician position!

💻 What You’ll Do:

As a key member of our IT team, you’ll support the backbone of our health center’s technology infrastructure. Your work will ensure seamless operations across our clinics, empowering staff and providers to deliver exceptional care.

Your responsibilities will include:

• Network Support: Active Directory management, antivirus monitoring, data backups, and ISP troubleshooting.
• Helpdesk Support: Daily hardware/software assistance, workstation setups, and device configuration.
• Operational Duties: Collaborate with vendors, support new site projects, manage inventory, and assist with telecom setups.

🧠 What We’re Looking For:

• Education & Experience:

  • Accredited college degree or technical certifications preferred
  • Minimum 2 years of technical support experience required

• Skills & Traits:

  • Strong communication and customer service skills
  • Self-directed, organized, and adaptable
  • Knowledge of network systems, application support, and data security
  • Willingness to grow through continuing education

Our Benefits:

We care for our team like family. Here’s what you can expect:

• Health Coverage: Medical, Dental, Vision, and Prescription Insurance
• Financial Security: 403(b) Retirement Savings Plan
• Work-Life Balance: Generous Paid Time Off and Holidays
• Peace of Mind: Life, Disability, and Workers’ Compensation Insurance
• Flexibility: Flex-Spending Accounts
• Support: Employee Assistance Program (EAP)
• Extras: Hawaii Life Flight, AFLAC, and Pet Insurance