AMBUL CARE ADMSTN SUPV 1 bei University of California, San Francisco
University of California, San Francisco · San Francisco, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in San Francisco
Job Summary
Under the general supervision of the Practice Manager, the Front Office Supervisor 1 will work independently and have primary responsibility for the supervision of Front Office Coordinators. The Front Office Supervisor will be responsible for supervising the operational, human resource, administrative and business functions of the administrative team at the Cancer Center. The incumbent must have the ability to perform and prioritize multiple tasks and work well with staff, patients and providers. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with faculty, staff and patients in a complex environment. In addition to providing the day-to-day supervision of the administrative team, the supervisor also assists with payroll, managing Cadence schedules, assisting and understanding the billing and revenue cycle aspects of the operation, supporting care coordination for patients at the Cancer Center. This position requires finding coverage and backfilling when staff are absent, developing and implementing standard work, and helping to supervise and cover other areas of the practice when the manager/supervisor is out. This role requires the flexibility to float across multiple sites/campuses.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $79,000 - $118,600 (Annual Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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Required Qualifications
- Bachelor’s degree in related area and / or equivalent combination of experience / training.
- At least 1 year of recent experience with appointment, ancillary service or surgical scheduling or a combination of all three.
- 3-5 years of relevant healthcare experience or equivalent combination of education/training
- Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services
- Skills to supervise support staff in clinic / center administration, and to effectively manage multiple priorities in a fast-paced, dynamic environment.
- Knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements.
- Basic knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to provide input to decision-making on human resources matters.
- Detail oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions.
- Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies.
- Skills in written and verbal communications, with the ability to convey complex administrative, clinical, and technical information in a clear and concise manner, and to produce a variety of reports and analyses.
- Knowledge of business software and specialized applications and data management systems used in clinic / center operations.
Preferred Qualifications
- Previously supervisory experience is preferred but not required.
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Equal Employment Opportunity
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About UCSF
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.