HR Analyst or Senior HR Analyst (Transit) bei City of Charlottesville, VA
City of Charlottesville, VA · Charlottesville, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Charlottesville
About the Department
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This position may be filled at either the Human Resources Analyst or Senior Human Resources Analyst level, depending on the selected candidate’s qualifications. For a full description of the responsibilities and qualifications for the Sr. Human Resources Analyst role, please see the Senior Human Resources Analyst Job Description (link). Starting offer is based on applicable education, experience, and internal equity:
- Human Resources Analyst: Preferred hiring range is $60,250.87 – $75,609.67 annually.
- Senior Human Resources Analyst: Preferred hiring range is $73,809.90 – $94,564.07 annually.
Assignment: This position is uniquely assigned to the Charlottesville Area Transit (CAT) Department, serving as the department’s primary point of contact for Human Resources. The role provides direct, in-house HR support within a unionized workforce, with emphasis on employee and labor relations (including investigation support), as well as HR policy, rules compliance, and interpretation.
This is a full-time, exempt, position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, tuition reimbursement, and continuing education/training opportunities.
- For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.
- The City of Charlottesville manages its own retirement system which offers both a defined benefit and a defined contribution option. While the City does not participate in VRS, the City has a Portability Agreement with VRS and there are certain provisions that must be met. For questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.
A Human Resources Analyst performs a broad range of professional and complex analytical human resources activities with primary focus in one or more assigned areas, which may include but are not limited to leave program administration; employee and labor relations (including investigation support); HR policy and rules compliance and interpretation; classifications and compensation; training and organizational development; worker’s compensation; and coordination of HR related projects and programs. Work is performed under the general supervision of and reports to either the Director or Deputy Director of Human Resources.
Position Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.
Leave Administration:
- Administers and/or assists with the administration of the employee leave programs provided by policy, state and/or federal law, including assisting with administering leave programs (such as but not limited to: Family & Medical Leave Act (FMLA), Shared Leave, Military Leave, Paid Parental Leave, etc.). Coordinates requests for accommodation under the Americans with Disabilities Act (ADA) and medical disabilities (as well as long term disability claims).
- Provides direct assistance to employees and families with their leave programs including questions, related problems, changes and other related matters.
- Provides appropriate counsel on employee relations matters (e.g. coaching and disciplinary matters) to various department management and employees. Consults with HR management on matters of high risk and significance. Interprets, advises and makes recommendations on all HR personnel issues, providing research and supporting evidence to demonstrate analysis into applicable policy, law or rule, collective bargaining agreement or procedure.
- Participates in the City’s labor relations programs and provides support to Human Resources Management with various labor relations projects including (but not limited to) preparing for and participating in labor management committee meetings, negotiations, gathering comparator data and preparing costing worksheets, completing surveys and finalizing official labor documents (e.g. draft MOU’s and final versions of contract drafts).
- Fields complaints and coordinates and performs investigations in consultation with HR Management.
- Maintains and/or assists with department audits, maintenance of employee personnel records, confidential medical and testing records and related correspondence files; ensures proper maintenance of related files and records in accordance with State, Federal and local laws.
- Creates SOPS and assists with review of SOP’s for related area of work.
- Ensures proper documentation, maintains related records and tracking logs for work areas. Completes filing of assigned work area, and prepares records and documents for archival storage using the Virginia Library of Congress Guidelines; assists with tracking and purging of archive records and notices of destruction.
- Participates in the development, implementation, and day to day administration of human resources policies, procedures and projects.
- Performs salary surveys, researches classification and compensation issues as assigned, and compiles information for collective bargaining and/or classification reviews.
- Responds to salary surveys, including preparing EEOC reports and other required federal and state reports and/or surveys related to the City's workforce, classification levels, and/or employment practices and policies.
- May assist in conducting job analysis studies and audits, updates and creates job descriptions.
- Coordinates Workers’ Compensation claims, including working closely with injured employees coordinating light duty and early return to work programs. Works closely with employees, supervisors and HR management on Worker's Compensation and DOLI issues and follows up as needed for additional information from the City’s third-party claims administrator and/or medical providers regarding claims status, light duty and return to regular work duty. Provides updates and consultation to HR management as appropriate.
- Ensures proper record-keeping and reporting of occupation injuries and illness in accordance with OSHA and VOSH requirements; determines recordability of accidents; coordinates claim forms, may provide reports as needed on claims metrics. Coordinates with the Risk Manager as needed.
- Supports with the City’s performance management system including reviewing performance evaluations and appropriate training.
- May assist in development and review of training programs for presentation and may provide presentations.
- May support any City learning management system.
- May provide training in specific areas of work (including with other HR team members) as assigned and/or requested and assists other junior level staff members with more complex and/or difficult situations by providing guidance, advisement and mentoring.
- Cross trains in all departmental functions and serves as a backup to the HR Specialist, as necessary.
- May coordinate and process unemployment claims, respond to unemployment claims, and attend unemployment claims hearings.
- May assist with processing of personnel transactions.
- May specifically support an HR Manager or other senior HR staff member.
- May assist with department budget oversight and/or department credit card processing.
- May receive or handle FOIA requests and/or forward such requests to appropriate staff members.
- May handle contract management, as necessary.
- Files and maintains personnel files and records, handling and ensuring confidentiality of information.
- Responsible for appropriate use and maintenance of City equipment, tools, and other resources, including work time;
- Regular and reliable attendance.
- Performs additional duties to support operational requirements as apparent or assigned.
Minimum Qualifications
- Bachelor Degree in Human Resources, Finance, Public or Business Administration or related field AND at least 1 year progressively responsible human resources experience in more than one area of human resources.
- Associate Degree in Human Resources, Finance, Public or Business Administration or related field AND at least 3 years progressively responsible human resources experience in more than one area of human resources.
- High School Diploma or GED AND at least 5 years progressively responsible human resources experience in more than one area of human resources.
- An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
- PSHRA -CP, CEBS/CCP, HRCI-PHR, SHRM-CP or other equivalent certification
- Required to successfully pass a pre-employment background check and pre-employment drug screen.
Knowledge, Skills, Abilities and Other Characteristics:
Job Knowledge
- Intermediate knowledge of human resources professional and analytical functions. Comprehension of standard situations including knowledge of most of the significant aspects of human resources administration.
- Basic familiarity with the principles and procedures for compensation and benefits, labor relations and negotiation, training, and applied research, and personnel information systems.
- City human resources policies and procedures including ordinances and state and federal laws related to human resources and employment practices and industry best practices.
- Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, laws and regulations, and reference materials.
- Intermediate: ability to write reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
- Intermediate: Ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios/proportions, and measurements.
- Advanced: Establishes and maintains effective working relationships with city staff, management, vendors, work groups, and the public. May make recommendations regarding policy development and implementation. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. May include interactions that involve stressful, negative situations requiring significant tact and the ability to diffuse aggressive behavior and reach consensus. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.
- Requires General Direction: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.
- Skilled - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities.
- No budgetary/fiscal responsibilities.
- No responsibility for direction or supervision of others. May provide guidance, training, and instruction to others.
- Effective time management, multitasking, and organizational skills; sometimes under strict time constraints.
- Excellent customer service skills.
- Independently balances multiple complex tasks.
- Works closely with others as part of a team.
- Frequent change of tasks.
- May perform tedious or exacting work.
- Constant interruptions and requests for service.
- Maintains accurate records and files.
- Work effectively with sensitive and confidential issues and information.
- May require additional hours outside of normal schedule.
- May require dealing with angry, frustrated and/or upset individuals.
Other Qualifications
Physical Demands:
- Sedentary work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer;
- Must occasionally move about inside the office to access file cabinets, office machinery, etc. Must constantly position self to maintain files in file cabinets.
- Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Ability to observe details at close range (within a few feet of the observer).
- Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.
- Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
- May be required to work weekends, nights, or holidays, as needed.