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Retail Store Ambassador & Key Holder bei Join the Cozey team

Join the Cozey team · Calgary, Kanada · Onsite

Jetzt bewerben

What You’ll Be Doing 

  • Greet and assist customers, providing furniture and design consultation as needed. 
  • Build rapport with potential customers based on our brand value of customer obsession. 
  • Manage customer needs and resolve any issues in a timely and professional manner. 
  • Ensure that the visual merchandising of the store, including displays, layouts, and overall design are well maintained and align with the intended aesthetic vision. 
  • Ensure that the store is up to Cozey Standards in terms of cleanliness, organization, and being well-maintained at all times. 
  • Familiarize yourself with our products thoroughly, understanding the features, benefits, and unique selling points of each item. 
  • Participate in ongoing training sessions to stay updated on new products, sales techniques, and company policies. 
  • Work as a team to achieve sales and KPI goals. 
  • Collect customer information, create draft orders, and ensure customer follow-ups are done promptly. 
  • Take ownership of store opening and closing routines, making sure everything runs smoothly and securely from start to finish. 
  • Step in as the point of contact when management isn’t on site, supporting the team and ensuring the customer experience stays seamless. 
  • Contribute to daily store operations by upholding Cozey standards, coaching new teammates, and spotting opportunities to make things even better. 

What We’re Looking For 

  • 1–2 years of experience in retail sales or customer service. 
  • Excellent customer service skills with a friendly and approachable demeanor. 
  • Strong communication skills, both verbal and written. 
  • Ability to work in a fast-paced environment and adapt to changing priorities. 
  • Attention to detail and ability to maintain a well-organized and clean work environment. 
  • Flexible availability, including evenings, weekends, and holidays. 
  • Ready for some heavy lifting (up to 50 lbs) when reorganizing the store and ability to stand for multiple hours at a time. 
  • Experience and/or interest in furniture, home décor, or lifestyle retail is an asset. 

What We Offer 

  • Competitive salary dependent upon experience & quarterly bonus 
  • Generous paid time off.  
  • Dynamic and inclusive work culture.   
  • Opportunity to rapidly expand your career with a fast-growing start-up.  

If you're ready to join us on our mission to build the best customer experience in furniture and help create a world where everyone can feel at home, we'd love to speak with you! 

Jetzt bewerben

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