Eligibility Specialist II/III (IMC II/III) - Medicaid bei Catawba County Government, NC

About the Department

Catawba County Social Services is currently hiring for multiple Eligibility Specialist positions in Medicaid. If you are a self-motivated, organized person who excels at multitasking in a fast-paced office setting, Catawba County Social Services wants you on our team.

Applicants will be considered based on qualifications and experience, with the opportunity to be hired at the appropriate level or as a work-against/trainee with training and advancement potential.

Position Duties

• The duties outlined below represent the core responsibilities of this position, although they do not encompass the full scope of tasks that may be assigned.
• Determine eligibility for programs by interviewing clients, researching, verifying information, and gathering data from citizens applying for assistance
• Interpret State and Federal guidelines and determine how they apply to each individual situation
• Educate clients about program rules, change reporting requirements, and available services
• Process assistance applications accurately and efficiently while maintaining quality and timeliness
• Manage an ongoing caseload by completing eligibility re-determinations and responding to changes under strict deadlines
• Refer clients to other social services programs and community services
• Enter and manage information accurately within complex computer systems

Minimum Qualifications

Eligibility Specialist II (IMC II) – Family and PLA Medicaid

• Associate’s degree in Human Services, Business, or a closely related field and 1 year of experience as an Income Maintenance Caseworker; OR
• High school diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, and 1 year of experience as an Income Maintenance Caseworker.

Work-Against/Trainees who do not have the required 1 year of IMC experience may be considered.

Eligibility Specialist III (IMC III) - LTC

• Associate's degree in Human Services, Business, or a closely related field and 2 years of experience as an Income Maintenance Caseworker; OR 
• High school diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, and 2 years of experience as an Income Maintenance Caseworker.

Work-Against/Trainees who do not have the required 2 years of IMC experience may be considered.

Pay Scale:

• Eligibility Specialist II: $43,074.71 - $53,843.39 (Work-Against/Trainee: $41,031.66)
• Eligibility Specialist III: $47,489.21 - $59,361.51 (Work-Against/Trainee: $45,221.19)

Other Qualifications

• Ability to self-initiate, with strong organizational and multi-tasking skills
• Excellent interpersonal skills, patience, and flexibility in working with diverse populations
• Strong computer skills with the ability to navigate complex software systems, including excellent typing and keyboarding skills
• Ability to learn and work quickly, combined with a strong desire to succeed
• Analytical skills to read, interpret, and apply complex rules and regulations