Homeless Case Manager bei Collier County, FL

About the Department

Assesses the needs of clients and arranges and coordinates services/resources through the County, State and Federal programs. Ensures compliance with state and federal grant requirements.

Position Duties

Manages an assigned caseload of clients.
Completes eligibility assessments of clients; discusses and develops a care plan to meet the service needs of the client; arranges and coordinates needed services for clients; and provides follow-up with clients as needed.
Maintains Federal, State, and County mandated client records; prepares reports; and writes letters and correspondence.
Develops and manages a monthly and annual budget for assigned clients.
Contacts and advocates with other community agencies on client’s behalf.
Registers clients for the Special Needs Registry, if applicable.
Assists in crisis interventions; provides clients and families with short-term counseling.
Provides information and referrals for the public and community agencies; receives, processes, and tracks referrals.
Develops and maintains client tracking system for active clients; develops and maintains information and referral database.
Complies with each program’s requirements; reviews and implements new and changing program requirements.
Represents divisional interests at community meetings; attends seminars and in-service training classes.
Provides interviews for clients and schedules home visits; arranges and coordinates in-home services for clients as needed.
Tracks all client contacts on behalf of client.
Provides interviews to walk-in clients to assess their needs.
Resolves conflicts with clients and service providers.
Arranges access to medical care for clients.
Maintains internal controls for senior services.

Minimum Qualifications

Bachelor’s degree required.
Two (2) years of related experience.
Candidates without a degree should possess an additional four (4) years of related experience.
Fingerprinting required.
Must possess and maintain a valid Florida Driver’s License with any applicable endorsement(s) to drive a county vehicle as provided in CMA 5805.

Other Qualifications

Salary offers above the minimum pay grade may be considered based on qualifications. 
Essential Employees may be required to work during an undeclared or declared emergency.  The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.
This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.