Senior MSR-Accounts bei Los Angeles Federal Credit Union

Position Summary:

LAFCU's Branch Senior MSR-Accounts provides excellent service to Members and Non-Members visiting branch/service center locations. Provides information and promotes credit union products and services to build relationships. Processes applications and transaction/service requests in the general areas of establishing/maintaining accounts (incl. Checking, Savings, Money Market, Holiday, Share Certificates, IRAs, Business Accounts, etc.), loan request (incl. applications, funding and closing), and auxiliary credit union services. This position is a full-time position and reports to the Branch Manager I/II at the employee's assigned branch location.

Job Summary & Standards:

• All MSR 1-4 & Senior MSR-Operations II Functions
• Assists the Branch Manager in overseeing the daily operations of the branch. Leads the branch in the absence of the Branch Manager. Assists members requesting an account/loan supervisor. Performs duties of a "Senior MSR-Operations II" at the branch: vault duties, branch cash ordering, daily audits & reports and provides supervisor overrides as needed. Responsible for opening and closing of the branch as assigned.
• Provides Notary Service
• Researches, troubleshoots, and resolves complex member inquiries and complaints.
• May also hold consumer loan underwriting authority to approve / deny loans.
• May also provide training for all branch positions. May assists manager in interviewing for MSR positions.

Qualifications & Opportunities: 

• One year to three years of similar or related experience.
• A high school education or GED.
• Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationship with other entities (companies and/or individuals becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• Working knowledge of established teller procedures and policies. Understanding of Credit Union operations. Communicates information and ideas in speaking so others will understand. General office equipment such as calculators, computers, photocopiers, and scanners.

 Salary:

• The minimum and maximum base salary range for this position is $27.78 to $41.14 in California. 
• The target starting base hourly rate is between $27.78 to $31.12. 
• This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future.
• The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise.

LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce.