Information Technology & Services Director bei City and County of Butte-Silver Bow, MT, MT

About the Department

Join a team where innovation meets impact. As the Information Technology and Services Director for the City-County of Butte-Silver Bow, you’ll lead a dynamic department at the heart of public service, driving technology strategy, empowering staff, and delivering exceptional support to every corner of our community. Reporting to the Chief Executive, you’ll shape the future of IT operations, programs, and services with purpose and precision. If you're passionate about leadership, service excellence, and making a meaningful difference through technology, this is your opportunity to lead with vision and elevate the digital backbone of Butte-Silver Bow

This position:

• Directs the day-to-day activities of the Information Technology Department.
• Coordinates activities between the Department and other entities.
• Develops, implements and manages the ITS strategic plan based on the needs of the City-County of Butte-Silver Bow.
• Establishes the vision, mission, goals, and objectives for Information Technology for the City-County IT.
• Establishes policies, standards, practices and security measures to assure effective, efficient and secure operations.
• Creates and implements the information management strategy.
• Provides leadership and direction in the development of short- and long-range plans and projects.
• Develops and implements enterprise-wide policies based on short and long-term strategic planning goals, management concepts and practices.
• Continually monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures to determine what services are best provided in-house versus contracting services.
• Delivers presentations to supervisors, boards, commissions and the general public.
• Coordinates department activities with those of other departments and outside agencies and organizations.
• Determines schedule of product releases and/or project deadlines.
• Develops, communicates and implements a comprehensive cost recovery plan so that all costs are recovered in an equitable manner.
• Develops and monitors implementation of annual budget; assures that department functions are performed within budget.
• Hires and trains staff; develops and administers staff work plans; assigns and schedules personnel.
• Supervises and evaluates professional and support staff; monitors staff activities with respect to department work plans, goals and objectives.
• Handles discipline and termination of employees as needed and in accordance with BSB policy, state and federal laws.
• Provides technical and professional advice to BSB leadership.
• Attends and participate in meetings as required.
• Performs all duties and work assignments in a safe, healthy, and environmentally sound manner.   Specifically, complying with the Health & Safety Program; maintaining work areas in a safe and orderly manner; identifying and reporting unsafe conditions; reporting all accidents; wearing required personal protective equipment; and attending safety-related meetings, training sessions, fit testing, etc.
• Performs all duties and work assignments in compliance with project quality requirements.
• Acts responsibly and ethically, and in conformance with generally accepted business, occupational, and professional standards.
• Performs other duties as assigned.

Position Duties

• Montana Code Annotated and County regulations pertaining to information technology.
• IT&S Department policies, procedures, and programs.
• Public sector budgeting policies and procedures.
• Management, supervisory techniques and personnel practices.
• Principles, practices, and languages utilized in programming and computer systems operations.
• Technical contract management.
• Project management.
• Customer Service models/techniques.
• Current information technology best practices.
• Identifies and creates strategies for process improvement.
  
  

• Uses common office machines.
• Understands and interpret statutes, regulations, policies, procedures and guidelines.
• Operates computer systems and related software, including word processing, presentation and spreadsheet programs.
• Communicates effectively orally and in writing.
• Provides support to BSB in meeting the needs of their end users.
• Balances the needs of organizations with differing priorities.
• Directs, supervises, trains, and evaluates professional and support staff.
• Establishes effective working relationships with fellow employees, supervisors, elected officials, developers, and citizens.
• Creates and nurtures the culture of excellence and superior customer service.

Minimum Qualifications

• Display outstanding character, integrity and professionalism.
• Ability to build consensus and provide a positive example.
• Ability to embrace and implement new ideas, and a genuine interest in the community and on a broad range of issues facing the City and County of Butte–Silver Bow.
• Consistently communicate and implement Butte–Silver Bow’s mission.
• Extensive knowledge of current trends and issues that affect and influence all aspects of strategically using information technology to reduce costs, improve access to services, information, and overall improve BSB’s ability to provide more efficient services.
• Creative problem-solving capabilities, with the ability to analyze and resolve complex and sensitive issues, problems and situations.
• A proven track record of identifying and evaluating specific information technology and organizational needs.
• Display an outgoing, communicative style, one that is comfortable working with a variety of individuals at any level in the organization.
• A good listener; open and approachable with new ideas.
• Excellent writing skills, a highly articulate oral communicative style, and the ability to clearly explain complex issues to a wide variety of constituents.
• Proactive at providing information to the Chief Executive, the Council of Commissioners and other City-County department and division heads, employees, and representatives of other organizations.
• Open, honest and forthright in all communications.
  
  

• The knowledge, skills, and abilities required for this position are typically acquired through a combination of education and experience equivalent to BA degree in computer science, information services, business administration, or related field, plus five (5) years professional experience in IT, with at least four (4) years supervisory experience. Master's degree in the above-named fields, public sector IT experience, and project management preferred. 
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
  
  

• Possession of a valid Driver’s License issued by the State of Montana.
• Must be a resident of Butte-Silver Bow during employment according to Butte-Silver Bow Ordinance.  See below.

• Clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to communicate well with the Council of Commissioners, Chief Executive, other City-County department and division heads, employees, and representatives of other organizations to determine information systems related needs and problems and to discuss potential solutions.
• Sufficient vision, with or without reasonable accommodation, which permits the employee to produce and review a wide variety of documents, correspondence, reports and related materials in both electronic and printed form.
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a keyboard and produce hand-written materials and notations.
• Sufficient personal mobility, with or without reasonable accommodation, which permits the employee to visit various other work locations in the City-County.

Other Qualifications