Community Health Worker (Promotora) bei Next Door Solutions to Domestic Violence

Job Title: Community Health Worker (Promotora Model) – Domestic Violence Focus  

Location: San Jose, CA

Schedule: PT, 15 hrs/week onsite

Reports to: Associate Director of Community Partnerships

Who We Are

Our mission is to end domestic violence in the moment and for all time.

In 1971, our founder Bea Robinson Mendez, concerned about the lack of services and options for domestic violence survivors, gathered a small group of her friends to figure out a solution.  They set up a shelter in a garage and established a hotline number to provide information and support to survivors. Unbeknownst to them, it would become the second domestic violence agency in California and the first bilingual domestic violence shelter in the nation. So began the story of Next Door Solutions to Domestic Violence (NDS). Domestic violence is the most prevalent form of gender-based violence, often the most frequently reported crime, and arguably the one with the greatest damaging effect on our families, youth, and communities.  We are the only stand-alone, domestic violence agency in Santa Clara County, answering approximately 15,000 crisis calls and serving an average of 3,000 survivors of domestic violence annually. Our comprehensive, compassionate, bilingual, and multicultural services are available free of charge to all individuals across the gender spectrum and of varying abilities.

By joining NDS, you become part of a team that serves thousands, uplifts community models of support, and looks first for a way to say “yes.”  NDS is a place where inclusion, diversity, equity, access, and liberation (IDEAL) are not just celebrated, but they are central to our existence. We are emerging from the pandemic in a stage of rapid reflection, and change, which means exciting new opportunities are opening up for forming transformative community partnerships, nurturing our staff, and growing our team.

Culture and Climate

NDS has developed a supportive workplace culture where personal and professional connections are valued and facilitated. Our guiding values are:

·         Oneness & Connectedness

·         Survivor & Community Centered

·         Compassionate Accountability

·         Equity & Justice

·          Inclusion for Liberation

 Overview:

The Community Health Worker (CHW) will serve as a trusted community advocate to provide outreach, education, and direct support to individuals and families impacted by domestic violence, with a specific focus on youth, immigrant survivors and African Ancestry communities. Using the promotora model, this role centers culturally grounded engagement and community empowerment to build safety, healing and resilience.  

Key Responsibilities:

• Conduct presentations and/or be present at community events, organizations, schools, and faith based institutions to raise awareness about domestic violence, health relationships with focus on impact on health. 
• Provide culturally and linguistically relevant information on rights, resources, and available support services, 
• Distribute domestic violence prevention materials and resource guides in community spaces. 
• Build ongoing relationships with community members to create safe space for conversation about violence, healing, and justice. 
• Support youth and adult survivors with accessing services such as immigration relief, shelter, food, healthcare, and mental healthcare that promotes healing.  
• Occasionally co-facilitate healing-informed support circles, workshops or peer spaces focused on breaking inter-generational cycles of violence, emotional regulation, identity, and community healing.  
• Uplift and support the leadership of survivors and community members through capacity building, peer mentorship, and advocacy training. 
• Help organize community driven campaigns, healing events or storytelling spaces that center lived experience. 
• Maintain timely and accurate documentation of services, contacts, and referrals,
• Participate in supervision, team meetings, and ongoing training in trauma informed care, compassionate accountability, and cultural humility.  

Qualifications: 

• Familiarity with Santa Clara County and under served communities.  
• Bilingual /bi-cultural strongly preferred. 
• Experience in community outreach, peer education, or advocacy.
• Understanding of domestic violence dynamics, trauma, and cultural healing practices.
• Commitment to equity, survivor empowerment, and social justice frameworks. 
• Willingness to work some evenings and weekends. 

Next Door Solutions is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves (requested or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.