Customer Database Specialist bei Heubel
Heubel · Kansas City, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Kansas City
With over 100 years of combined expertise, Raymond Central develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations.
Customer Database Specialist (Kansas City, MO)
A Customer Database Specialist is responsible for meticulously reviewing and validating customer information to ensure its accuracy, authenticity, and compliance with company policies and industry regulations. This role involves a high degree of detail orientation, critical thinking, and communication to identify and resolve discrepancies, mitigate risk, and maintain data integrity. The specialist will work with a variety of documentation and systems to ensure all customer records are complete and verified.
We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth.
*This is a full-time, hourly position.
Key Duties and Responsibilities:
- Information Verification
- Conduct thorough verification of customer data, including but not limited to addresses, contact information, tax information, and credit checks.
- Utilize internal forms and direct communication with customers and other entities to authenticate information.
- Perform due diligence on customer applications and documents to prevent fraudulent activities.
- Database Management
- Conduct annual reviews of key customers to ensure information is up to date and accurate.
- Review existing customer files to ensure data on file is in line with current policies and procedures.
- Communication
- Collaborate with other internal teams, such as sales, parts, and service to resolve issues and streamline the verification process.
- Communicate with customers in a professional and empathetic manner to request additional documentation or clarify discrepancies.
Minimum Qualifications:
- High School diploma or equivalent is required; an Associate’s or Bachelor’s degree is a plus
- 1-2 years experience in a role requiring data verification, fraud detection, customer service, or related field
- Exceptional attention to detail and organizational skills.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Strong written and verbal communication skills.
Jetzt bewerben