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Position: Lead in Training

Location: Melrose – 7111 Melrose Ave., Los Angeles CA 90046

Essential Functions and Responsibilities

• Support Management with day-to-day shift operations; may assist in leading team members during shifts (typically there will be an on-site manager)
• Learn front of house (FOH) and back of house (BOH) operations
• Ensure all food safety practices are followed consistently in alignment with company policies
• Be available as the “Point of Contact” when and if the Health Inspector visits
• Maintains food service and production levels by helping to a lead strong front of house (FOH) and back of house (BOH) execution
• Responsible for conducting Quality Checks of product/food 
• Responsible for checking vendor deliveries to ensure all product received is correct 
• Complete Health Inspection walkthroughs, including temperature checks of all produce
• Ensure team and guest safety by following operational policies and procedures
• Be available to assist other team members to consistently follow Tatsu’s standards and procedures
• Ensures all food served is safe, properly prepared, and visually presentable
• Monitor and ensure team members are taking breaks in compliance with California labor laws
• Following and demonstrating recipe compliance 
• Organizes and assigns opening and closing duties to staff members
• Contribute ideas, thoughts and solutions to help improve efficiency and maximize results 
• Communicate any repair(s) needed or operational issues to management promptly 
• Escalate issues and concerns to management promptly 
• Address guest complaints or concerns professionally and positively
• Provides feedback to Management on team member performance during shift (no employee discipline   responsibilities, any disciplinary action will be addressed by management)
• Available to work flexible hours that may include early mornings, evening, weekends, nights and/or holidays
• Willing and able to perform staff tasks and cover for other team members, both in FOH and BOH *2-3 shifts of each a week*
• Willing and able to support other restaurant locations as needed
• Other tasks as specified by management

Skills and Requirements

• 6 months of experience in FOH or BOH
• Must be in good standing with the company at the time of application (internally only)
• Candidate must not have been placed on a Performance Improvement Plan (PIP) within the last 6 months of employment with the company (internally only)
• Able to work flexible hours 
• Able to work weekends and/or holidays
• Ability to multitask in fast-paced environment 
• Strong desire to develop leadership skills and grow within the company
• Reliable, team-oriented, and committed to providing excellent guest service
• Excellent communication and organizational skills 
• Food Handlers Certificate 
• Fluent in both written and spoken English

Working Conditions & Physical Demands

• Restaurants and Central Kitchen are equipped with ventilated air conditioning
• Noise level is moderate to high
• Temperatures vary from hot to cold
• Floors may be slippery due to the nature of the business
• Able to stand for 2-4 hours at a time
• Able to reach overhead and outwards, lift, bend, kneel, stoop, climb, push, and squat
• Able to lift, push, carry and pull items weighing up to 50 pounds or less

Tatsu Ramen LLC., is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Tatsu Ramen LLC., celebrates diversity and is committed to creating an inclusive environment for all employees.

Benefits & Compensation

• Full benefits health package in Company-contributed health coverage plan
• Perks & Paid Time Off
• Team member discounts
• Great work culture
• Opportunities for career growth
• Compensation: Hourly ($21.75) + tips