Administrative Assistant II bei DHL

LMS Record Clerk:

Monday-Thursday 5:00pm-3:30am

 Provides daily production reporting for LM system to operations, LM database management, and training / access for LM systems as needed by operations team.  Works under LMS supervisor to complete required tasks and internal / external customer service.

-       Daily production reporting – prepare and send reporting to internal stakeholders; reporting on operational efficiency and employee performance.

-       Error log analysis / corrections

-       Database management

-       Mentor, train, and guide operations team for all LM productivity requirements.

-       Effectively communicate to operations team leaders and associates

-       Continuous improvement – identify process deviations / process improvement opportunities; process/BBS observations, root cause analysis, benchmarking.

-       Develops and maintains training materials and guides to using the LM system

-       Provide support to operations team as required; partner with operations team to lead improvement initiatives

-       Security – confidentiality with system and employee information, login security, and policy compliance.

-       Performs additional duties as assigned

Role Purpose:

Provide administrative and clerical support to management including the management of personnel records. Work under general supervision of the General Manager while providing personal secretarial services and administrative assistance. Exercise discretion and judgment on occasion and provide courteous, responsive, and accurate information to associates.

Key Accountabilities:

• Screen telephone calls and visitors, deciding who can be redirected to subordinate managers or to others offices.
• Provide information to callers, requiring detailed knowledge of the manager’s area of responsibility and general knowledge of company policies, practices and operations.
• Perform confidential administrative functions where reports could have an effect on cost. (Typing, proofing and assembling reports or proposals for customers or outside agencies and taking, transcribing and distributing minutes for important meetings)
• Maintain departmental records and prepare reports.
• Schedule meetings and appointments and arrange travel and hotel accommodations as necessary.
• Open and review all mail directed to management staff. Compose responses to routine inquiries, and decide which items can be delegated to subordinate managers, and forward the appropriate items.
• Follow up on all assignments delegated to subordinate managers as to status, completion, etc.
• Maintain administrative filing system including items that are confidential.
• Process weekly payroll records.
• Serve as central communication point for associates.
• Operate office equipment including fax, copier, printer, and binding machines.
• Perform additional duties as assigned.

Required Education and Experience:

• Two years related experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.