Assistant General Manager - Home2 Suites Plymouth bei Home2 Suites Plymouth

Description

Join our dynamic hospitality team as an Assistant General Manager at the Home2 Suites Plymouth, where you will play a vital role in ensuring the smooth operation and exceptional guest experience at our hotel. We are seeking a motivated and experienced professional who is passionate about hospitality and leadership, ready to support the General Manager in driving operational excellence and team success.

Key Responsibilities:

- Assist the General Manager in overseeing daily hotel operations, ensuring high standards of service and guest satisfaction

- Support the management team in implementing policies, procedures, and standards to optimize efficiency and profitability

- Supervise and motivate staff across departments, fostering a positive, safe, and productive work environment

- Monitor financial performance, including budgeting, revenue management, and cost control initiatives

- Handle guest inquiries, complaints, and special requests with professionalism and promptness

- Ensure compliance with health, safety, and legal regulations

- Collaborate with marketing and sales teams to promote hotel services and maximize occupancy

- Assist in training and development programs for staff to enhance service quality and operational skills

- Regularly covers front desk shifts.

Requirements

 Skills and Qualifications: 

- Proven experience in hotel management or a similar leadership role within the hospitality industry

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Sound understanding of hotel operations, including front desk, housekeeping, and maintenance

- Financial acumen with experience in budgeting, forecasting, and revenue management

- Ability to handle guest concerns with professionalism and tact

- Flexibility to work various shifts, including evenings, weekends, and holidays

Experience:

- Any combination of education, training or experience that provides the required knowledge, skills, and abilities to effectively   perform the duties

- The Home2 Suites Plymouth is a 102-room hotel and comparable hotel size and scope of experience is preferred

Benefits:

- Paid Time Off

- Health Insurance Stipend

- Bonus Plan

- Paid Holidays

We offer a vibrant work environment that values growth, innovation, and teamwork. Join us and contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry.