Teller II (Client Services Representative II), Kalamazoo Downtown Banking Center, Kalamazoo, MI bei First Source Bank
First Source Bank · Kalamazoo, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Kalamazoo
- Processes financial transactions for clients accurately and efficiently.
- Identifies client needs, promotes products and services and refers clients to the appropriate business partner if needed.
- Builds client loyalty; establishes client relationships, including addressing each client by name.
- Consistently delivers exceptional customer service to each and every client.
- Balances cash drawer and completes end of day work.
- Ability to work with established policies, procedures and guidelines.
- Participates in retail sales programs to help meet personal and banking center goals.
- Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.
- Operational duties will also be shared with the branch team such as balancing the ATM, vault and end of day work.
- Regular and predictable attendance is an essential requirement of the position.
- Responsible for the completion of all compliance training related to the position.
- Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
- Two (2) – four (4) years of retail banking experience preferred.
- Cash handling experience preferred.
- Balancing vault and ATM experience preferred.
- Ability to respond and assist customers with inquiries and/or problem resolution.
- Customer service and sales oriented.
- Careful attention to detail and time management.
- Good listening and verbal and communication skills.
- Good PC skills.
- Ability to cross-sell bank products and services.
- Highly motivated.
- Ability to work in a team atmosphere.
- Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
- Ability to handle multiple tasks in a fast-paced environment.