Technical Assistant, Workforce Continuing Education Registrar bei Wake Technical Community College, NC

About the Department

Pay Grade: Assistant  6

This position will provide technical support to the Registrar of Workforce Continuing Education. 

Most postings are open for a limited time, depending upon the number of applications received. When the stated closing date is "Continuous", please apply immediately. The position may close without notice.

Position Duties

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Verifies student data in Enrole compares it to Colleague data, and enters appropriate Discount Codes

*Enters, verifies and updates students' information in the Colleague student system and registers students for classes

*Notifies appropriate staff of duplicate student records      

*Verifies student hours and total class hours

*Verifies end of the semester grades are assigned and entered correctly

*Manages discount codes for eligible students

*Verifies students are reported that meet membership requirements as specified in the college's Accountability Credibility Plan and the North Carolina Community College State Board Code 

*Reviews class packets to make sure information is correct

*Completes end of semester reports

Answers telephones and provides information to callers, take messages, or transfer calls to appropriate individuals

Attends seminars and conferences when necessary

Assists Dean in assessing and amending workflow procedures

Assists with audit reports

Assist Dean as a liaison with Basic Skills to support career pathway tracking

Assists with implementation of  pertinent codes, rules and policies

Minimum Qualifications

Knowledge, Skills & Abilities:

Intermediate skills with MS Office products

Ability to exhibit good interpersonal skills and work well with others

Ability to maintain records accurately and be able to meet deadlines consistently

Demonstrates good organizational skills

Ability to perform normal duties with minimal supervision

Excellent written and verbal communication skills

Exceptional customer relations skills

Requirements:

Associate degree OR

Two years full-time clerical or office experience

Preferences:

Two years experience working with database applications