Technical Support Specialist IV-Elections bei Bexar County, TX

About the Department

Position Duties

• Supervises large equipment moves which involves disassembling and reassembling electronic components
• Assists manager in tracking hardware and software inventory
• Works with Network Architecture Team on the transition of infrastructure solutions for Local Area Network
• Trains and advises the Technical Support staff on network software applications
• Assists Elections Administrator in scheduling of Technical Support workload and major projects
• Leads projects assigned to section and compiles status reports to management and constituents
• Assists users in determination of complex software requirements and needs
• Responds to after-hour calls related to network problems
• Analyzes and resolves network crisis situations
• Performs routine maintenance of network hardware and software
• Performs related duties as required

Minimum Qualifications

• Graduation from an accredited college or university with an Associate's Degree in Computer Science, Data Processing, Management Information Systems or a closely related field, and four (4) years computer network experience; OR successful completion of a relevant program from an accredited technical school and four (4) years computer network experience; or an equivalent combination of education and experience
• Good knowledge of LAN software packages and operating systems; knowledge of programming languages and/or broad network integration techniques
• Skill in installing LAN hardware and software; skill in performing diagnostic system tests; skill in logical problem solving; skill in troubleshooting LAN hardware and software related problems
• Ability to recognize problem sand recommend solutions; ability to communicate effectively, both verbally and in writing; ability to establish and maintain effective working relationships with County employees, Department Heads, Elected/Appointed Officials and co-workers
• Must secure and maintain a favorable background investigation and clearance
• Must clear a pre-employment physical and a pre-employment drug screen test
• Acts in the name of the Elections Administrator and shall perform official acts as may be lawfully done and performed by such Elections Administrator in person, pursuant to Sections 31.035, 31.039 and 31.040 of the Texas Election Code
• Must have available transportation during entire workday; required to travel to remote sites within Bexar County
• Must have valid driver's license, motor vehicle liability insurance and personal injury insurance
• Required being on-call 24-hours a day
• May be required to work more than 40 hours during the workweek

• Generally working in indoor conditions
• Occasionally moves items weighing up to 40 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Generally operates a computer and other office productivity machinery
• Positions self to perform essential functions
• Must be able to remain in a stationary position

Other Qualifications

Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am – 5pm, Monday through Friday. Phone: 210-335-2545.

EQUAL OPPORTUNITY EMPLOYER



Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.